Cairn Hotel Group, High Shincliffe, Durham

"The room was spotless and the staff were courteous"

"Room was clean and a really good size. Perfect for what we needed as a base for the evening. Staff were very welcoming and friendly whenever we spoke to them"

"All staff were really lovely. My room was very clean. Loved the hot tub bath in my bathroom. The spa & gym facilities were excellent, all very modern. To be honest this hotel is one of the nicest, best value for money places I've stayed. "

"Friendly. Good quality."

"Clean room, the staff and amenities "

"The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,"