Greene King, Highclere, Newbury

"We had to walk up 42 steps to get to our room carrying our baggage. The place is adequate but dated and the hot water difficult to adjust safely. A window in our room was ajar and there was rot and mold around the frame which caused us to leave it that way. There is no one attending the front desk as the person who checked us in did double duty in the restaurant. The food was fine. "

"Had a very warm welcome, in spite of a mistake on my part, & was made to feel very at home during my stay. The bar area was lovely & breakfast was exceptional. Thank you"

"Bath as badly stained by limescale and not actually a bath! Just a water collection point for the shower. Wash hand basin cracked. Waited a very long time to have my dinner order taken at table. Order was incorrect but was ok in the end. "

"Excellent cooked to order breakfast and a good selection of wines and champagnes at very reasonable prices. Room was clean and comfortable with crisp sheets and comfy pillows. Great for a short stay."

"Staff on reception always welcoming. Stayed numerous times, apart from squeaky floorboards which cannot be helped in an old building, everything is fine. "