Khách sạn gần Khu bảo tồn Động vật Hopefield tại Brentwood

"Great service throughout my stay and immediately from booking. The staff were extremely helpful and exceeded my needs. They were polite, with great communication skills. I had a nice, clean room with my own bathroom, and a pleasant, quiet stay."

"Great location just off the m25 and A12 on the edge of Brentwood. Hotel as clean and the staff were friendly and helpful. The room was comfortable and the pool and gym complex was excellent. We would definitely stay there again "

"Not enough plug sockets Not really spacious especially if in a wheelchair"

"Great staff. Always a warm welcome. Clean and comfortable room. Lovely breakfast. Great location. "

"The air conditioner was not working and never got fixed"

"2 girls outside our room being loud at 11pm was not very respectful and after a long day we just wanted to sleep. Luckily enough they moved on after a few minutes of hearing a door open. Room was big with decent amenities. Parking was good but don’t think having to pay £2.50 was necessary. There’s a restaurant onsite but don’t offer a proper breakfast which was disappointing. The tuna breakfast toasty was ok but not something you normally eat then. The bathroom needed a good clean. Unfortunately...

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "

"There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again."

"Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. "

"Friendly staff clean room with tea and coffee making Quiet location Would definitely stay here again "

"Arrived at hotel and waited a while for reception then booked in and directed to room which was clean . In the morning realised only 1 towel in the room and no mat for shower this was corrected the next day following a word with reception. On day 2 no milk for tea or coffee."

"Excellent food in the restaurant and very helpful staff"

"Was disappointed to find out long after booking that a "security deposit" was required. Had to comb through the listing because it's so well hidden - these things need to be way more prominent. Staff were friendly but a stupid policy of having to "hand write" my details on check-in was just annoying. Was rudely awoken by noisy people in the hallways at 1.30am then kept awake by metallic crashes and clangs from outside like trolleys or cages being moved around. Room was clean and had a nice...