Khách sạn gần Công viên quốc gia Thorndon tại Brentwood

"Great service throughout my stay and immediately from booking. The staff were extremely helpful and exceeded my needs. They were polite, with great communication skills. I had a nice, clean room with my own bathroom, and a pleasant, quiet stay."

"Great location just off the m25 and A12 on the edge of Brentwood. Hotel as clean and the staff were friendly and helpful. The room was comfortable and the pool and gym complex was excellent. We would definitely stay there again "

"Not enough plug sockets Not really spacious especially if in a wheelchair"

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "

"The air conditioner was not working and never got fixed"

"2 girls outside our room being loud at 11pm was not very respectful and after a long day we just wanted to sleep. Luckily enough they moved on after a few minutes of hearing a door open. Room was big with decent amenities. Parking was good but don’t think having to pay £2.50 was necessary. There’s a restaurant onsite but don’t offer a proper breakfast which was disappointing. The tuna breakfast toasty was ok but not something you normally eat then. The bathroom needed a good clean. Unfortunately...

"Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness "

"Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. "

"Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday."

"Arrived at hotel and waited a while for reception then booked in and directed to room which was clean . In the morning realised only 1 towel in the room and no mat for shower this was corrected the next day following a word with reception. On day 2 no milk for tea or coffee."

"Great hotel, lovely staff, clean and comfy room, reasonably priced. The only downside is you can hear everything in your room so bring ear plugs if you don’t want to be woken up by someone in the next room having a piss in the middle of the night. "