Khách sạn gần Công viên quốc gia Weald tại Brentwood

"Room clean unfortunately broken floor tiles in bath with some repair Room a bit bashed about "

"Great service throughout my stay and immediately from booking. The staff were extremely helpful and exceeded my needs. They were polite, with great communication skills. I had a nice, clean room with my own bathroom, and a pleasant, quiet stay."

"The air conditioner was not working and never got fixed"

"Not enough plug sockets Not really spacious especially if in a wheelchair"

"On arrival I was told that as I’d requested a quiet room I’d been given a free upgrade from a single to a double - but I had actually booked and paid for a double. The room was clean but one curtain was part hanging off the rail which was a little annoying. When I returned to my room the second night - housekeeping had changed the bath mat and replaced one of the mugs but the other was still sat with milk and a spoon in it."

"Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness "

"I booked the hotel for 1 night. When i arrived at the hotel it was completely nasty. The fridge was dirty, the bathroom had hair in it, the beds had orange spots with hair on them. I didnt stay for the night i instantly booked a new hotel, the travelodge it was amazing! I expect a full refund on that hotel i couldn‘t even stay for the night. Horrible experience.."

"Laura and the manager were awesome!"

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday."

"Arrived at hotel and waited a while for reception then booked in and directed to room which was clean . In the morning realised only 1 towel in the room and no mat for shower this was corrected the next day following a word with reception. On day 2 no milk for tea or coffee."

"The hotel was absolutely beautiful and the staff extremely helpful. We loved our stay and would particularly recommend the breakfast!"

"The whole hotel smelt of cannabis and smoke. the bedroom was even worse, so bad that I had to leave at 1am as I was struggling to breathe in it. If your asthmatic or dont like the very strong smell of smoke I would avoid at all costs. The bedding stank of smoke and couldnt sleep on the pillows as was so bad"

"El alojamiento deja mucho que desear mala limpieza no cambian nada ni limpian nada, la cama durísima y todo daba un poco de asco.. no le recomiendo como confort, la ubicación si era buena."

"very disappointed. it smelled really bad"