Khách sạn Horsted Keynes

"The breakfast was good. The room was alright. Overall the hotel is showing its age with some dated furnishings and worn fixtures."

"N/a"

"Clean room "

"Perfect for one night stopover refreshing for next morning. Slept so well nearly forgot to get up on time. Bed super comfortable"

"I ordered room service which took 45 mins . The hot soup i ordered was cold! I requested coke zero , unfortunately regular coke sent. I had to wait again for it. So room service was horrible!"

"Not clean at all "

"The room was clean and spacious, but unfortunately the bedding had stains, and the toilet, bathroom, and floors were not cleaned. The bath drain was also blocked, something the hotel already seems aware of, as I later saw similar complaints in online reviews. It was disappointing to realise we had been given a room with an issue that had clearly been reported before. The staff were also quite unfriendly and unwelcoming. There was little to no greeting, and even when I tried to be polite and...

"Clean"

"Lovely room, super friendly and very kind staff, beautiful location with free parking. Highly recommend! Thank you."

"The location of the hotel was excellent for an early morning flight being across the road from the airport. The restaurant on the property was pretty good. Room amenities were also good and appreciated. I would definitely recommend this property."

"Good room for a brief stay overnight and proximity to Gatwick. The sink was blocked in the room. However, the restaurant was awful. The service was terrible, with our order forgotten, and took over 1 hour to come out. Drinks to over 20 minutes. When it did arrive, it was not the quality expected of a Marriott with the meat poor quality, the cesar salad full of mayonnaise. For two mains and two drinks it cost over £70. Do yourself a favour and avoid the restaurant"

"Everything was fine except that the bed was really hard. If you dislike a comfortable bed, if you enjoy sleeping on stiff, hard surfaces, then you’ll love this. "

"Friendly staff. Perfect hotel for an early flight."

"Stayed here for 1 night, didn’t know what to expect, but from walking into the hotel, the lady receptionist was lovely and really went above and beyond (thank you), and the hotel room was great—had everything me and my child needed. Would defo stay here again if I needed to. "

"Beautiful old hotel near Gatwick (10-15 min by taxi, 23 GBP). We were upgraded to the Jane Seymour room which had a lovely back balcony over looking the pond and fountain. Beautiful grounds, you can see why it's so popular for weddings! The lounge areas and bar could be updated but were very cozy. There were many tables having afternoon tea when we arrived. We had drinks and informal dinner (good fish & chips) in the lounge and were very happy. A great place to stay if flying to or from Gatwick!...

"Very nice"

"This is great, traditional English pub/hotel. It’s clean, the bed was extremely comfortable and the staff were excellent at all times. Would thoroughly recommend."

"Location"

"Das Essen war hervorragend"