Search Hotels Near Juego de Pelota, Coba

"The resort is beautiful, our preferred room was clean and spacious. The staff was friendly and helpful. They made my husbands birthday special and memorable!"

"This is a hard one to review. The property was overall clean, pool was very nice, kids enjoyed the rec room (shout out to Carlos). I feel the staff was fantastic. All worked extremely hard. I've honestly never felt worse for the beach cleaners as i did there. A losing battle with the sea weed. There must be rules against a bobcat with some sort of forks to make their job easier. I got a little off track. If you go on vacation and sit around the pool, then this is a very nice resort. Sitting along the ocean wasn't relaxing with the workers and loaders working on the seaweed. We have a 12 and 9 year old that love to snorkel and this just wasn't the location. There was a spot at the akumal resort but it wasn't great. Maybe it's ok but when comparing to other resorts the kids were bored. The only other complaint was the buffet. It just seemed like it was the same thing every night. All 4 of us really enjoyed the truck though (quick bite food)! The Brazilian restaurant was very good. The indian was ok but nothing to brag about."

"Staff was amazing "

"Rooms are very clean, Hector the front desk clerk was amazing and very Helpful "

"The staff was amazing helpful "

"It was delightful. Loved the pools; it felt like an oasis. "

"I stayed at Copal Tulum Hotel for four days and overall had a great experience. The atmosphere is beautiful, with a relaxing jungle vibe that makes it easy to unwind. The cenote on the property was definitely a highlight—such a unique and wonderful feature. The yoga sessions were a 10/10, and the on-site photographer was also excellent. The food at the restaurant on the property was really good as well—everything I tried was fresh and flavorful. Transportation arrangements were smooth and well accommodated, which made getting around much easier. The staff truly made a difference in my stay. Max was especially pleasant, kind, and very helpful, and Johnny was also incredibly supportive throughout my visit. The only downside was that the door was sometimes difficult and inconvenient to lock and open. I also purchased an upgraded room, which did not meet my expectations, it felt a bit small base on what is shown. Overall, despite a couple of minor inconveniences, I would absolutely stay here again. "

"it was so funnnnn!! so worth it esp if u have kids. But next time we’re prob gonna stay at the no kids resort "

"Overall, the resort is very beautiful and organized. It’s pleasant to simply be there with the modern design and look. However, the rooms are a bit poorly established: the bathroom did not have a fan so throughout our weekly stay, the smell was pungent. The staff was very nice and respectful, and it was very nice to have a shuttle system traveling 24/7 past all living quarters to pick up and drop off the people vacationing. We really enjoyed the events that were planned throughout our time. It was well prepared for and fantastically performed. I highly recommend this stay to others, overall it’s an amazing location with amazing service to relax and have a lot of fun "