Khách sạn Knowle

"Staff were friendly room was lovely and food exceptional. One criticism was charging point in car park only had css charging which does fit all electric cars but that isn't responsibility of the hotel as run independently,just would have been good to have other types of tethered fast charging leads."

"L.ovely home. Mary made our check-in smoother. She helped"

"Not my first visit. Good local for catching up with friends between London and Wales. Has everything need. Good choice of restaurants. Entertainment from bowling to nightclub/casino. A spa. Easy parking"

"Very welcoming and helpful staff, great with our children too. Our room was great, however the bathroom felt a bit tired. There was a weird musty smell in our toom when wr got there, but once we opened the window and let it all air out it was fine. Breakfast was regularly topped up, offering plenty of variety."

"Room very clean but a little dated yellow walls & furniture Kettle - element broken/burnt TV - no channels available/not working Staff at breakfast - exceptional. Very welcoming and helpful. Staff at check in / check out - not the best. Its the little things e.g. ask if would like to book breakfast, I had to ask after check in process. Check out - did not ask if everything was ok with our stay."

"Top rooms - massive"

"Arrived late, (2 a.m.) but efficient checking in service and soon settled in for a good night's sleep (aided greatly by the knowledge that check out wasnt until 12)"

"It was very clean. The service was excellent from the reception to house keeping. The buffet breakfast was great with good price. Great ambience. Anything we needed was available to us right away. My family and I would stay at this hotel again."

"Centrally located with wonderful and helpful staff. Room good size but would not refer to the bed linen (sheet worn in places) or the toiletries as luxury as stated in the upgrade hence the lower rating! But good pleasant stay would stay again! I did not have food there so no comments regarding that."

"Staff were so polite and helpful ."

"Beds and pillows were too firm and not very comfortable"

"Indifferent staff at check-in, restaurant and bar. Bags of rubbish in the corridor outside my room. No wi-fi available. It maybe a airport hotel with a high turnover of guests, but no-one seemed bothered about providing a decent service. Avoid breakfast - better off in Greggs over the road....."

"Very quiet and spacious. Sleep was great, with a good selection of pillows."

"Parking and free shuttles were really useful."

"Large recently upgraded hotel great facilities. Clean. Car parking a problem no doubt because many event rooms all packed on saturday night. Bath ouldnt be emptied as drain lifter broken , reported. Really good breakfast. Lovley large room."