Khách sạn Lower Swanwick

"Staff were so helpful and friendly"

"No toast or fried eggs at breakfast."

"Considering this is a bed and breakfast establishment, it is excellent. We stayed in a twin room and the beds were very comfortable, with good quality bedding. Good shower, with rain head and normal head, towels were plentiful and soft. All very clean. We did not have breakfast, but the room looked well appointed. Large lounge and reception areas, with a billiard table in one room. All the staff were lovely."

"Nice place to stay. Very handy for a night before boarding a cruise. Parking £5 night."

"A very lovely, friendly and comfortable hotel. Staff were super friendly. Restaurant food was great. À la carte breakfast was also very good but there was no fruit offered which I was disappointed with. Times were also a little tight from breakfast, dinner, room cleaning and checkout but it was a small hotel so this is understandable. I would definitely stay here again. Thankyou."

"Great location, great staff"

"Hotel is easy to find and has plenty of parking. Rooms were fine, with enough space and necessary facilities. We needed three rooms, and staff had arranged that they were three adjacent rooms, which was good. Breakfast was excellent and the staff were very accommodating - we needed some breakfasts to take away for some of our party who were out running during breakfast service. Evening meal and service in bar were also good, even though it was a busy evening. We would definitely return to the...

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"The positives were the airy room and lovely garden. The big negative was the buffet breakfast which they proudly claim to be award-winning. The reality is that for a 4 star hotel, the quality and range of options was extremely poor. Too many short cuts and cost cutting. The veggie options were limitd and not displayed on the tables and there were no extras (eg crushed avocado) even if you were willing to pay a bit extra. There was no fruit yogurt in individual pots and no higher quality healthy...

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"A good hotel with helpful staff. Breakfast buffet good. Crazy practice of charging hotel guests to park but that seems to be a growing trend. Be honest and include the charge in the hotel costs instead of hiding additional costs."

"Wonderful tranquil location. Beautiful accommodation and lovely staff. The team went above and beyond when we were delayed for check in and served up an amazing breakfast the next morning 😁 Will definitely return 😁"

"Decor is tired, carpets have holes, room is dated, very hot, can’t turn off towel rails,room not cleaned, dirty glasses, old rubbish in draws. Bar is expensive restaurant is basic food, dirty dog eared old menus…."

"Room was really clean and cosy nice. Bar and TVs were great. staff not so helpful my wife asked late staff the way to the toilet and he replied follow the signs ☺️"

"Rooms were ideal the staff were super friendly and helpful and the breakfast was delicious!! Thanks x"

"Great location"

"The West Wing where we were staying was beginning restoration. Shortly, but not too sweetly; for reasons I would be happy to list on request, I consider that Management would benefit in reputation from closing the wing till completion, rather than continuing to exploit its present tired mediocrity."

"After a slow check in. Everything else went smoothly. Excellent dinner and breakfast.Very attentive staff. Highly recommended. Enjoy our nights stay. Great value"

"Dirty room that smelt of dog. Dog hairs on the carpet, skirting boards that looked like they hadn’t been wiped over in months. The mattress was an old type spring mattress with minimal support, so didn’t have the best nights sleep. This is the worst Holiday in room I have ever stayed in."