2/10 - Tồi
H
04/09/2025
Không thích: Nhân viên & dịch vụ
This had to be one of the worst run properties I’ve ever stayed at, and I travel a lot. They checked me in at a certain rate and added $40 to cover incidentals. That should’ve been my first warning, as most incidental fees are not added to the rate, but put on as a pending charge.
They told me the $40 would be refunded at checkout. However, at checkout, they told me I was charged the wrong rate and they would now be keeping the $40, and then wanted to charge me even more.
I was told only the manager could fix this, however the manager always comes in late and wasn’t there.
The hotel is run as a scam bait and switch, and you’re unlikely to get your incidental fees refunded. All who stay there should be cautioned as the rates can change at the whim of the staff, and you can’t trust anything you’re told in advance.
H
Lưu trú 2 đêm vào Tháng 8, 2025
