Search Hotels Near Platinum Jubilee Leisure Centre, London

"Nice hotel, friendly staff"

"Convenient location for catching a flight, especially being connected to Heathrow Terminal 2/3. That part was definitely a plus. However, our dining experience at the hotel restaurant was disappointing. We asked the front desk about nearby lunch options and were told most places were after security, so we ended up eating at the hotel restaurant on the first floor. Prices were quite high, which would have been okay if the service matched. Unfortunately, our food took forever while tables that arrived after us were already being served. Our waiter never checked on the order status, and after waiting about 40 minutes, we finally asked—only to find out the kitchen had accidentally lost our ticket. The server told us the food would be out in “3 minutes,” but it still took around 15 more. What frustrated us most wasn’t even the mistake—it happens—but the lack of honesty and communication. Had we known earlier, we could have left and avoided stress since we had tickets booked for Windsor Castle. Great for airport convenience, but restaurant service really needs improvement."

"Everything was excellent If I had to be hyper critical the room was very warm and the air conditioning didn’t help a lot"

"The pillows are a bit too firm and the duvet was too warm. Offering a sheet and blanket option would help"

"Breakfast was excellent it carered for everyone. It was buffet with hot to"

"We love staying at Staybridge! Great location and fantastic service. "

"The hotel itself is very good. But we used it for a preflight stay at 6am in the morning. They put us in a room directly behind the lifts and we didn’t get any sleep with the lift going up and down - then the hallway down slamming after everyone exited. They probably would have moved us if asked, but we got to the room at 10.30 and had to be awake at 3am. Just beware and check they don’t put you in that room!!"

"The staff were very poorly informed of services in the hotel. The check in took far too long. The transport from terminal 5 and back is pathetic! All the hotels need to get together to provide a comfortable reliable transport. For this reason I cannot recommend this hotel at all. "

"There is not enough parking, and many of the ones there are now EV chargers. I got the last slot. I have no idea what I would have done if there were no slots"