Khách sạn West Drayton

"Corridors had threadbare carpets. Everything old and worn.."

"Great place to stay if flying out of LHR."

"I liked location and availability of the shuttle to go to T5. I did no like the automated checking in process. It seemed like the one in MacDonalds with the lack of support"

"Overall was an okay experience. The first room they gave us had clearly not been cleaned. Staff were helpful and we got another room that was much better. Was really busy on reception so had to wait to get the room changed… for a tired traveller this was not what I wanted. Disappointed that we had to pay extra for swimming, and had to return to room for payment because they wouldn’t charge it to the room. After a long walk back to the room and a long walk to the pool, we finally had a nice...

"Avoid the kiosk receptionist recommend for booking travel to Heathrow. It says some kiosk Uber but it is not from uber the company and charges 35 pounds or so for 5 minute trip. Better off take bus or if with luggage call actula uber."

"The hotel is located close to Heathrow Airport. However, you have to pay to use a hotel shuttle service from Heathrow to the hotel, and you have to find your own way to the airport. There isn't too much around the area, but there is a convenience store/gas station next door and a small convenience store a short walk away. The food in the hotel restaurant is decent but nothing to write about. The room itself was pretty roomy, but it was a little warm because the air conditioner points downward...

"Close to Heathrow - on the shuttle bus route. We checked out very early to catch a 6.30am flight so it was fine for that."

"Helpful staff. Tasty restaurant. "

"Beautiful place. Lovely staff. Will stay again."

"Great Hotel! The room was great, a fan was provided, complimentary toiletries and water were provided, and the staff was very friendly and helpful. There are also many cheap markets and takeout restaurants just minutes away by foot, and there are bus stops and underground rail stations also within walking distance. Great hotel, great service, great location!"

"We didn’t even enter this place. When the taxi stopped outside we realized our error; it was a small private house which someone was renting out. I should have looked at the details more carefully. However my low rating really relates to the difficulty of checking in. They asked us to complete a form which was impossible to do on a phone and troublesome to do on a laptop whilst waiting in the baggage hall at Heathrow. A huge pain. We found a hotel instead."

"We had difficulty obtaining the check in information. This was through Vrbo so you are given the code to a lock box with the keys to the building and your room. We stood in the rain for about 30 minutes trying to get the information. The room itself was good. There was a nice bed and a huge closet. We stayed one night and a reasonable price. There is a hotel with a restaurant open to the public about 2 blocks away. Great pizza and beer. "

"We booked 7 nights in this Apartment… it was a horrible huge mistake.. Nothing on this Apartment was working… The Apartment Lady was also very Rude.. There were uncountable things to be Complained and things to be repaired in this Apartment but it seems like the owner doesn’t care.. We do not recommend any other People to book this Apartment, if u ignore our Comment and do then you are gonna have fun… Good luck.."

"There was AC during the heat wave, which was heavenly."