"Mi experiencia fue absolutamente perfecta. Desde el primer momento todo superó mis expectativas. El lugar es hermoso, muy bien cuidado y con una atención a los detalles que realmente marca la diferencia.
El servicio fue excepcional. Todo el equipo fue increíblemente amable, atento y siempre dispuesto a ayudar con una sonrisa. Me hicieron sentir muy bienvenido durante toda mi estancia.
La habitación estaba impecable, muy limpia, cómoda y con todo funcionando perfectamente. El ambiente es...
"Mi experiencia fue absolutamente perfecta. Desde el primer momento todo superó mis expectativas. El lugar es hermoso, muy bien cuidado y con una atención a los detalles que realmente marca la diferencia.
El servicio fue excepcional. Todo el equipo fue increíblemente amable, atento y siempre dispuesto a ayudar con una sonrisa. Me hicieron sentir muy bienvenido durante toda mi estancia.
La habitación estaba impecable, muy limpia, cómoda y con todo funcionando perfectamente. El ambiente es...
"Wonderful hostess. Lovely cenote, it is slightly busy during the day as the Cenote is shared by 4 establishments. In the morning and evenings it is peaceful. The grounds and the yoga room were serene. No AC was fine in April.
Lots of mosquitoes. The bed nets helps but the screened porch doe not keep them out. Keep in mind this is at the end of the hotel zone so it takes 25-45min to get here from the main intersection with the Tulum traffic. Overall if you are looking for glamping experience,...
"Wonderful hostess. Lovely cenote, it is slightly busy during the day as the Cenote is shared by 4 establishments. In the morning and evenings it is peaceful. The grounds and the yoga room were serene. No AC was fine in April.
Lots of mosquitoes. The bed nets helps but the screened porch doe not keep them out. Keep in mind this is at the end of the hotel zone so it takes 25-45min to get here from the main intersection with the Tulum traffic. Overall if you are looking for glamping experience,...
"Amazing property, amazing property owner. Will book again! The tree house hammock was amazing. This was not a traditional hotel, but i expected that. It was a fair distance unpaved and off road (pot holes on the road, but it is all new construction) to get to the location from the front gateway area. The property was clean, quiet, and nicely put together. It is in the forest, you do have to remember to bring "off bug spray", and you have to know that other guests can hear you if you are too...
"Amazing property, amazing property owner. Will book again! The tree house hammock was amazing. This was not a traditional hotel, but i expected that. It was a fair distance unpaved and off road (pot holes on the road, but it is all new construction) to get to the location from the front gateway area. The property was clean, quiet, and nicely put together. It is in the forest, you do have to remember to bring "off bug spray", and you have to know that other guests can hear you if you are too...
"I loved everything about this place! If you are looking for a legit eco lodge experience, this is the place. It’s just far enough from all the hustle and bustle of Tulum. Nestled in the mangrove jungle, surrounded by exotic fauna and wildlife. The grounds are stunning and well kept and the lodge was stocked with every amenity one could think of. We will definitely return to this hidden paradise. "
"I loved everything about this place! If you are looking for a legit eco lodge experience, this is the place. It’s just far enough from all the hustle and bustle of Tulum. Nestled in the mangrove jungle, surrounded by exotic fauna and wildlife. The grounds are stunning and well kept and the lodge was stocked with every amenity one could think of. We will definitely return to this hidden paradise. "
"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...
"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...
"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
"Los domos son muy bonitos para fotografías, pero la realidad es que están muy descuidados. La chapa de la puerta está floja y cuesta trabajo cerrarla, los mosquiteros no están bien sellados, las llaves de la regadera no funcionan bien, había focos fundidos y que parpadeaban constantemente (no relacionado a la alimentación de luz solar, porque otros focos no parpadeaban). El hecho de que no hagan limpieza todos los días hace que la cantidad de bichitos sea muchísimo mayor que en otros glampings...
"Los domos son muy bonitos para fotografías, pero la realidad es que están muy descuidados. La chapa de la puerta está floja y cuesta trabajo cerrarla, los mosquiteros no están bien sellados, las llaves de la regadera no funcionan bien, había focos fundidos y que parpadeaban constantemente (no relacionado a la alimentación de luz solar, porque otros focos no parpadeaban). El hecho de que no hagan limpieza todos los días hace que la cantidad de bichitos sea muchísimo mayor que en otros glampings...
"El establecimiento estuvo increíble, perruno me cobraron lo pactado eran 60 USD y me cobraron 89.90 USD
en el ticket venia un cargo extra por una persona de 15 USD
No es correcto que expida hago esos cargos cuando dice que solo serán 60 USD"
"El establecimiento estuvo increíble, perruno me cobraron lo pactado eran 60 USD y me cobraron 89.90 USD
en el ticket venia un cargo extra por una persona de 15 USD
No es correcto que expida hago esos cargos cuando dice que solo serán 60 USD"
"Pictures look better than the actual place. Location was great! But the noise situation was out of hand. Too loud in the morning -we were right next to reception and the music playing in the morning at 7:30 am was unnecessary. I’m
Not sure what happened, but we all left with bug bites- either Bed bugs or spiders… "
"Pictures look better than the actual place. Location was great! But the noise situation was out of hand. Too loud in the morning -we were right next to reception and the music playing in the morning at 7:30 am was unnecessary. I’m
Not sure what happened, but we all left with bug bites- either Bed bugs or spiders… "