Khách sạn có công viên nước tại Playa del Carmen, từ 1.813.429 ₫

"The staff was always kind and helpful."

"Unfortunately, our stay at Ocean Riviera Paradise in Playa del Carmen was very disappointing. From the moment we arrived, there was no welcome drink or orientation. We were simply told to download the resort app and figure everything out ourselves. The resort advertises cart transportation, but there always seemed to be only one cart running, and it was full every time we saw it, so we walked everywhere. The food was underwhelming, with no poolside food service and, surprisingly, no guacamole...

"Check in process was super slow. Can be improved. Resort is super lux and clean. Staff are overall very polite and helpful. Kids club did not have much for kids ages 9-12. There was one day with power outage but was fixed immediately. Would definitely consider coming back! Definitely a paradise!"

"Buen hotel"

"Absolutely beautiful and clean!! Full of natural beauty and animal encounters. The staff was so helpful and friendly. Food wasn’t the best but literally the only complaint I have. Definitely lived up to the expectations I had. I’m a first timer and will definitely go back."

"I would not recommend this resort. It advertises itself as being family-friendly, but in our experience there were virtually no accommodations for families with young children. One of the biggest issues was that guests are not allowed to take food out of any of the restaurants. When my daughter became sick, I had no choice but to bring my entire family of five to the crowded all-you-can-eat buffet, even though it had no air conditioning. Only one of the buffet restaurants was...

"Very family friendly resort with couples only options as well"

"Es un lugar súper bonito, vale totalmente la pena"