Palaces in Quintana Roo

"All of the staff were kind, welcoming and accommodating. The room and grounds were well kept and very clean. All of the food, drinks and amenities were exceptional. 5 stars for our experience!"

"Beautiful location! Amazing staff and service. Look forward to returning!"

"Wonderful stay overall! Entire property kept very clean, organized, plenty of pool options with multiple swim-up bars, and delicious food options, especially with the rotating dinner buffet menus at main Boathouse. Every single meal was tasty. The entire staff was incredible, every single employee worked very hard to provide amazing, friendly, attentive service every day (Laura, Luis, Antony, Yassiel, Jose to name a few...), everyone was amazing and very much appreciated. The staff truly made our first stay in Cancun/Riviera Maya memorable. We also enjoyed the show performers each night in the restaurants, and thought the rooms were very nice and comfortable. The all-inclusive package was worth every dollar very well spent. Thank you!"

"Our room was a little bit dated, pillows were terrible and no replacements available. Everything else was great!"

"The staff was amazing!! Resort was clean. Activities were fun! Liked being able to check out Caribe. "

"Very clean rooms and good service.."

"Excellent location...."

"Friendly staff, clean amenities, really great shows and activities in the resort ! Everything was very nice overall the only small issue I would mention is it took us so long to get checked in but everything else met our expectations! "

"Great Staff"