Search Hotels Near Sanctuary of Hope and Time Capsule, Puerto Morelos

"Lots of poolside seating. multiple pools means that people are spread out and avoid crowding. endless drinks are great but would be great to have poolside snacks. "

"The facilities are in excellent condition and they are immaculate. The food was very good and the beach and pool service was great. I would visit this resort again and would recommend. "

"Yes"

"Was offered and enjoyed an upgrade to a beachfront 1 bedroom deluxe suite on the ground floor with an outdoor jacuzzi tub and more or less next to the pool, bar and beach volleyball for a small extra price at check in! It was fantastic. I was a little unsure of the all inclusive price when considering booking but the incredible benefits and options were well worth the price. 10 restaurants, many pools, bars, gym, kids and adult activities, nightly shows etc. etc. and never paid an extra penny for anything after check in. If you are a big drinker the endless open bars alone make it a deal. Also incredible food options, I mean really awesome fine dining options! Also loved the breakfast options and endless fruit, expresso and mimosas in the morning :)!!!!!! The facility is super family friendly but there are some adult only options as a part of the 3 properties. The staff was super friendly from start to finish and we felt like family by the time we left. Seriously, we were lucky enough to enjoy many of the same staff members services during our stay and by the end they knew us by name and what we liked. Please be kind in return, they deserve it!! I did take a couple of envelopes stuffed with $1 bills and spread them around liberally as my only out of pocket expense there and it made a lot of smiles and I am sure it was sincerely appreciated. We truly enjoyed everything about the El Cid experience and would not hesitate to recommend to others and would definitely go back."

"We stayed at Ha and it was much more chill and relaxing. Wasn’t an inconvenience at all to get to other properties. Room had a funny musty/moldy smell Food was excellent. Beach none existent, we went to a beach club 8 mins away. "

"Overall pretty underwhelming. Since they didn’t accept reservations for dinner most of the time you wait in line to be seated by staff that were less than pleased to help you. There is as a lot of attempts to upsell you by staff. Food was okay. Like hospital cafeteria food. We stayed in the preferred side which made things enjoyable. This place is best for people with kids or low standards. "

"Our stay here was nothing short of life-changing. We came as a grieving family after losing my father, simply hoping for peace and some healing. What we experienced went far beyond that. Through the care, presence, and thoughtfully guided ceremonies by Irina and Mark, we found not only healing but clarity, connection, and a renewed sense of purpose. The space itself is magical—waking up to the sounds of the jungle, watching the sunrise from bed, walking to a hidden cenote that feels like it belongs only to you, and falling asleep under a sky full of stars. Every moment felt intentional and unforgettable, we also can't forget the food Derek prepared for us felt like we were eating at a five star restaurant. Irina and Mark are truly special people. The energy, wisdom, and love they bring to this place can be felt in everything they do. If you are looking for more than just a vacation—if you need a reset, healing, or a deeper connection to yourself—this is the place. We will never forget this experience."

"Great Staff, location, beautiful sunrise, hotel’s exterior and interior, grill and pool. Not so good Water leak The smell of sewage No hair drier No clean up room for 4 days.(By mistake, or something like that...)"

"The staff and owner made my stay fantastic. I would definitely stay here again."