"The staff are really nice and friendly, but the service itself is inconsistent; sometimes the staff fail to respond to requests. The rooms are good size but not spacious with issues in the design, such as window not opening because it’s blocked by curtain rail, or if you open closet door it blocks bathroom entrance, pound sound from aircon, etc. Most rooms have a terrible view, with some you cannot even open the curtain, such as room on ground floor with window overlooking hotel restaurant!...

"Just perfect , attentive friendly staff, not invasive, great food, wonderful rooms very comfortable , amazing bed and pillows 😂 , fantastic breakfast , nothing was a trouble for the staff. Perfect in every way. "

"I will start by saying that I would highly recommend the 1 Hotel Mayfair. The staff are lovely & the rooms are great. This is my 3rd stay there & it didn’t go quite as well as it has in the past. I always bring my dog with me and they usually provide dog wipes so that you can wipe off their feet before entering the hotel room and those were unfortunately not provided this time and they said that they didn’t have them. That was a bummer because I would’ve brought my own, but I didn’t because I...

"Lusso e accoglienza superiore alle aspettative anche per un 5 stelle L Personale attento gentile e disponibile con una professionalità non comune. Tutto perfetto dal check in anticipato di quasi 4 ore senza averlo nemmeno richiesto, all upgrade della stanza senza dimenticare i numerosi welcome gift. Esperienza davvero indimenticabile."

"From check in to check out the staff goes above and beyond. If you want the feel of a cozy historical hotel in Mayfair that’s walkable to so many restaurants then this is the place! Loved every minute!"

"This is a wonderful and hip hotel in a great part of Soho. The room was beautiful, the staff was very attentive. The location was amazing. The only thing I can say that's somewhat negative is that we missed having coffee and tea in the room. Most hotels will have these amenities but they were not available in the room."

"Best location in London. The property looks great in and out. Spacious rooms, well done decor, lobby , stairs are just photo quality."

"Breakfast was exceptional. Concierge and all staff were extremely helpful and courteous. Great location. Highly recommend this hotel."

"Der gesamte Aufenthalt war traumhaft. Das Personal ist sehr aufmerksam, der Zimmerservice äußerst gründlich und die Atmosphäre im Hotel ist sehr heimisch. Auch das Publikum dort ist sehr angenehm. Frühstück und Restaurant im Hotel sind durchweg empfehlenswert. Ich habe meine Zeit dort bisher immer sehr genossen!"

"Thank you for a lovely stay"

"LOVED this hotel & everyone was amazing! 10 out of 10! I highly recommend!"

"A fabulous experience from start to finish, the staff are professional and charming, the building a delight, rooms well designed and equipped, quiet and comfortable .Food and drinks generous and delicious.Our sizeable family celebration lunch party was well looked after, and we thoroughly enjoyed our stay.Looking forward to returning soon!"

"Todo espectacular."

"Excellent breakfast. All of the staff was polite and helpfrl"

"We loved the property. It was clean, very elegant. "

"One of the best hotels I’ve ever stayed in. Absolutely gorgeous. Service was top notch and location was ideal."

"This place was incredible. It was essentially a one bedroom apartment with a small kitchen a full living room and dining room. Location is incredible for Mayfair and Hyde Park. The only criticism I had was that I had a room at the front of the property. It faced onto a popular cut through road so you could hear the traffic outside until around 1am. But it was clean, spacious, and well appointed. The check in was a self check in which was super easy with the timely communication from the...

"Indifferent, inept staff. When issues were raised, they"