Khách sạn gần Trung tâm Thương mại Royal Arcade tại Luân Đôn

"Just perfect , attentive friendly staff, not invasive, great food, wonderful rooms very comfortable , amazing bed and pillows 😂 , fantastic breakfast , nothing was a trouble for the staff. Perfect in every way. "

"Great place to stay"

"Super hotel great roof roof bar"

"Excellent on all fronts; the staff, the service both front desk, concierge, spa services and the tea restaurant- Cafe Royale. We continue to enjoy the ambience and the service."

"Our air conditioner did not work, our room was very hot. The maintenance came to fix it at least 4 times, they ended up giving us a very loud Dyson floor standing unit to help cool the room, the day before we left it started to get better. No one seamed to care."

"Lusso e accoglienza superiore alle aspettative anche per un 5 stelle L Personale attento gentile e disponibile con una professionalità non comune. Tutto perfetto dal check in anticipato di quasi 4 ore senza averlo nemmeno richiesto, all upgrade della stanza senza dimenticare i numerosi welcome gift. Esperienza davvero indimenticabile."

"This is a wonderful and hip hotel in a great part of Soho. The room was beautiful, the staff was very attentive. The location was amazing. The only thing I can say that's somewhat negative is that we missed having coffee and tea in the room. Most hotels will have these amenities but they were not available in the room."

"The staff act as if they are doing you a favor when you ask a question or need assistance. The restaurants, on two occasions, charged me for more food than I had ordered. Service is incredibly slow."

"A beautiful property in the heart of SoHo yet incredibly quiet. The staff were always helpful, breakfast divine and the Kit Kemp decor out of this world. Highly recommended!"

"The Hotel Itself is everything you expect plus. Location was perfect for our planned outings as well as the in prompt to excursions. That said, far and above all, the Hotel Staff was absolutely incredible, helpful, customer service centric, and accommodating."

"Superb location. Great amenities especially gym and pool. Staff all incredibly helpful. Would 100% stay here again"

"This hotel is in an excellent location in the heart of Soho but tucked away on a slightly quieter street. They give you complimentary wine from 6-7pm every evening. Our room had a great little kitchenette with a sink, fridge, drinking water tap and complimentary tea & coffee. I also appreciated that the TV had Chromecast so I could watch streaming services, the Molton Brown soaps, and the excellent water pressure in the shower. Highly recommend."

"Great location. Capable, friendly staff."

"Excellent location! Lovely room … very comfortable bed and pillows. Friendly, helpful staff."

"We stayed here for one week, from Friday to Friday. Upon arrival, we were informed that the elevator was out of service and were assigned a room on the 4th floor. Unfortunately, the elevator was never repaired during our entire stay. It appeared to be an ongoing issue that was not disclosed before our arrival. Housekeeping was also very limited. During the week, the room was cleaned only once and towels were replaced once. The bed sheets were never changed. The air conditioning did not work...

"Among 5 star hotels in London, the Dorchester miss surely be at the top. The staff are really remarkable. Professional and efficient of course, but also very warm and genuinely friendly. Everything else about the hotel - the facilities, the food, the location, etc., are simply exceptional."