Resort tại Tulum

"Hôtel très haute gamme Rafinement Classe Calme Restaurants très bons Juste bémol sur le service qui n’est pas efficace comme un vrai 5 *"

"Absolutely 10 stars especially the staff all around. My wife sends a huge compliment to Karime from the spa staff. Thank you to everyone there for making our experience so pleasant. "

"Great spot "

"El lugar es muy bonito pero la habitación estaba sucias , nos quedamos en una habitación sean kan máster suite , el jacuzzi no servía , las puertas no cerraban , la ducha estaba tapada y la nevera vacía. La atención de la recepción muy mala. Lo único bueno los meseros y los del bar súper atentos y la señora de la cafetería súper amable y dulce. "

"Amansala is a beautiful hotel with great staff, awesome beach club, and lovely rooms and ambience. Although, it is noisy! We were woken up each morning to grunting and barking and coaching from the retreat classes over a microphone that echoed throughout the hotel grounds. So, if you are booking a room here as a non-retreat guest, beware. There was also frequent construction going on behind our room. All this to say it was a beautiful place to stay, the main downside was the noise. "

"Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is...

"We stayed in August 2024 for my birthday. This was our 5th or 6th trip and unfortunately we will probably not return. Resort has stopped focusing on couples and has starting promoting large groups to book rooms. The resort isn't set up for this. Dining is delayed, staff is stressed (not enough of them to serve large groups plus other guests), more buffets than before, loud groups partying until late into the night/morning takes away from the chill, relaxing, quiet vibe the resort used to...