Khách sạn gần Virginia Water tại Virginia Water

"Great place to stay, staff are friendly and the food was great. Would stay here again"

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"They hotel had double booked and we were turned away. No room. As two elderly travellers I was appalled to have to drive straight back home 100 miles in the evening. Staff just said they couldn't help"

"I chose to stay here as I had a flight the following morning at Heathrow. It was the ideal location, with parking and right next to the Thames, walking distance from the Magna Carta. However what I didn’t factor in was the size and number of guests. Having stayed the previous night in a small 5* hotel, I found the noise and crowds rather overwhelming "

"The rooms and common areas could be cleaner. Odor control is needed, especially in the restaurant area."

"Nice veranda at bar"

"Excellent swimming pool and spa facilities and warm welcome from staff"

"Lovely fresh breakfast . Caroline was a great hostess"

"Fantastic room the Indulgence and good breakfast "

"Had issue with people using drugs in the parking area and constant banging from the upper floors. The staff were great and tried to address our concerns. Would stay here again!"

"All staff were welcoming and friendly. The hotel in gene's terms plus the room were very clean . Overall an excellent stay. "

"Room was lovely, food was delicious, staff were really friendly and helpful."

"Clean room, wonderful friendly staff, great welcome on arrival and the staff were very helpful and accommodating. The whole experience was fantastic. Liz and Bena were very kind on reception 👍 xx "

"Just home from the most amazing five days here. The hotel is spotless and the staff all smiles,. My grandkids loved the warm swimming pool, the outdoor gym and the playground. The grounds are wonderful kept, full of mature trees, a war memorial and a pretty fountain. And that's before you get to the front of the hotel. The breakfasts blew us way, and our one evening meal was delicious. "

"breakfast was fresh and good! staff was polite and friendly. Nice quaint place!"

"The hotel was being renovated, so the reception area was moved to the back of the property and our room was on an upper floor in a part of the hotel without a lift - a challenge with luggage. That said, the staff were attentive and helpful and the room was clean and comfortable. "

"Nice place"

"only problem is no elevator and 5 floors"