Khách sạn West End

"Good breakfast"

"Internet was good. Room was clean n good choice for breakfast"

"Rooms could do with some upgrading the shower heads could do with being bigger and I would say that the signal to the tv wasn’t great "

"You will receive what you will never expect. But if you ask for something, you will expect You WILL NOT GET. "

"The staff is helpful and friendly. The sofa in the room is a bit stained. Smart phones and TV cannot be connected, so no Netflix, no YouTube etc although I downloaded the LG app according to the instruction of the TV. The staff said they had no such service. This disappointed me. "

"Carpet in my Lodge room has seen batter days, also the corridor carpet looks like many an ending to heavy nights landed on it. Food in the pub was terrible, first time i’ve ever sent a meal back anywhere. Fish and chips. Looked like the oil it was fried in hadn’t been changed in years and was inedible. "

"Room was spotless, staff very warm and welcoming "

"Staff were all charming without exception Room was warm and welcoming. Bed was comfortable. Breakfast was fabulous. Would not hesitate to recommend"

"The staff made our stay amazing and the location can't be beat! "

"Good welcome at check in. Excellent meal in the restaurant. Room clean and more than adequate for my needs"

"Lovely clean comfortable room"

"Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms."

"Had to wait for someone to come to the desk and then she forgot to give us a key. I am allergic to feathers and she brought ida new comforter and pillow but it was actually a dirty matresss cover. Was so gross. We just slept under the duvet cover. Hair in the shower. Not impressed at all. "

"Breakfast was amazing"

"The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again. "