Khách sạn Akumal

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"A beautiful place, very quiet and peaceful, not like the huge resorts further along the coastline. It is quite simple, with a small pool and two small places to eat. The only unfortunate thing was the seaweed, but there is nothing to do about that. They try to clean it up but it is way too much. But the hotel itself is great, we loved our stay!"

"Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. "

"Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"

"We attempted to book a dinner reservation TWO WEEKS before our arrival date and every restaurant was full. We continued attempting to book a reservation everyday until our last day of the trip to no avail. So our family had to eat the buffet each meal for 7 days. The buffet food was below par and not family friendly for kids. The staff was very nice and the rooms were clean. It is helpful information to know that there is NO wait staff around the pool. If you want a drink, you have to go get it...

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"Family friendly, I wish there were shows or events at night."

"Todo excelente!"

"The property grounds were well maintained and the hotel has upgraded many of the areas. The staff was great and helpful when asked questions."

"An excellent experience. This resort goes above and beyond expectations of service, location, and amenities with excellent dining options including, Ala cart, amazing buffets, alfresco and room service. The entertainment was top notch. The pools, water sports and all inclusive activities were varied and plentiful. The grounds were beautifully landscaped gardens with lots of jungle walking paths and secluded hideouts. We loved it."

"Limpio y buena atención"

"SUCH A CUTE PLACE. Clean, has AC, lovely staff, amazing location- close to everything, very good pricing, has WiFi, has parking. No complaints! Will definitely come back here again. Just a heads up, “breakfast included” is just coffee/ OJ and a bread/pastry basket- everything else for a fee. Overall highly recommend."

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"Estuvo muy bien, lo único que no me gustó es que el aseo del cuarto lo hicieron una sola vez de 4 días que estuvimos y el desayuno muy sencillo… la alberca en excelentes condiciones y el jacuzzi era una tina de agua caliente… pero todo bien"

"I love this little town. Been going there for many years and love the hotel. Staff helpful. There is no elevator for those who need one. We were on the 3rd floor which was fine but if you have issues it could be a problem. As I said I love the little town but they are losing their beach. The sargassum seaweed is a real thing and starts in the early April or so and lasts for a while. All of this saddens me but may not go again as it is not pretty and the staff was working continuously to...

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."