"The kids club was great and the staff was very kind. The pools were great, The food options were quite limited throughout the day. Breakfast ends at 10:30 AM, and there is only one location available for breakfast, which makes it feel restricted.
There is a food truck on-site, but the offerings are mostly geared toward kids, lacking variety and not particularly healthy. In other places we’ve stayed, there is usually a fruit buffet available all day, along with a café-style area offering pastries and light bites. Here, there is no easy access to fresh fruit or a selection of pastries during the day.
Around 4 PM, if you want to sit and have something small with a drink, the only option available is cookies, with no real variety. Overall, the lack of food options and variety makes the experience feel less pampering and less enjoyable.
Additionally, there are no waiters providing service around the property, no room service available, and no bar on the beach, which further takes away from the overall experience.
On a positive note, the restaurants at the hotel were good. In summary, it’s a good place for children, and the kids’ club is excellent. For adults, however, it lacks indulgence, especially when it comes to food options."
"The staff Israel and Fernando we exemplary as front desk and very knowledgeable of the resort and their staff ! Our 30th anniversary was spectacular because of them upgrading us when room was available the last 3 days with a private pool, wine and chocolate covered strawberries was the best touch and the banner! We enjoyed the resort , beach, staff , activities, the weather was perfect low humidity which was a plus to our vacation ⭐️⭐️⭐️⭐️"
"Super clean room, shuttle service was very responsive, making restaurant reservations was easy (steakhouse has the best food), lots of free activities on property.
Only complaint we were not told we needed close toed shoes for the bike tour so we ended up having to cancel.
Also wish they provided shuttle service from airport."
"Resort is a lot of fun and coba is solid even though you don’t have access to the rest of the property without spending more on a bracelet. Room was solid but they didn’t have a king bed so they offered to push our two small beds together (which didn’t happen so we did it ourselves). The mini fridge in the room also wasn’t working so coming back to the room was underwhelming from not having cold drinks in our area.
The staff was great and everyone was extremely kind to us and helpful so there are no complaints there.
The buffet was good and the drinks were great with a solid selection for both which was nice. "
Bahia Principe Escape Sian Ka’an - Adults Only - All Inclusive
6/10 Okay
"It’s listed as a 5 star but it’s more of a 3 star resort. Food was mediocre at best. After our stay in Princess Yucatán in Sept 2025 (which is a luxury 5 star resort with exquisite food), we were excited for the food and the restaurants, but it was such a let down. Buffets were bad to mediocre. The steakhouse was so terrible.
Now saying that, the à la cartes are better quality. The Alux was the best and most delicious food I had there so I would recommend that restaurant. The seafood is good, Maiko was good, the smoked BBQ was good, Brazilian was ok. We also had 2 stomach aches during our stay. Could be attributed to food quality and cleanliness.
Oh and nothing is open late. Buffets and room service are closed at 10:30pm. There is a snack bar open till 1am. And breakfast ends at 10:30am.
The room was very basic and only had a bed sheet, no comforter. You had to request blankets and they were flannel blankets. You could hear the music from the pool blaring at 11am. So no sleeping in if that’s your thing.
Beaches are meh. Lots of seaweed or rocky. I got a bunch of sand flea bites all over my legs (about 40 of them), so bring bug spray.
Aside from that the rest is good. Beautiful pools, lots of activities to do in each resort and I still had fun and a great experience. Oh, and the crowd is older so if you wanna party you have to go to the other resorts, mainly Tequila, Coba and La Hacienda. Great place for drinks, pools and activities but not for food. Hope this helps."
"Nice the hotel not in a busy, tourist area. Tony, Norma and Socorro kind, informative and helpful. Drawback, a local market to biy necessary items, snacks helpful. Overall beautiful location Gracias"
"The bath drain was full of rust and the water came out brown , when my friend took a bath the whole room was flooded without the bath even being full .. they tried go say that it was our fault until the supervisor came up and saw that the the plumbing system was in fact broken, didn’t offer compensation and didn’t even offer us new towels when they clearly saw we used them all to try to clean up the flood.
2 pairs of designer sandals were stolen and then they refused to let me look in the lost and found and then when I asked for the cameras , they gave me the go around and never came through. "
Play a round of golf in Akumal at Riviera Maya Golf Club, and enjoy other activities such as snorkelling. Stroll along the area's seaside or simply savour its seafood restaurants.
If a restful holiday is part of your travel plans, Akumal Beach might be the perfect place to visit during your trip to Akumal. Stroll along the seaside in this relaxing area or seek out the snorkelling spots.
Why not spend a lazy afternoon at South Akumal Beach during your trip to Akumal? Discover the seafood restaurants and entertainment choices in this relaxing area.
After visiting Hekab Be Biblioteca, make a plan to see the other sights and activities in Akumal. Wander the beautiful beaches and seaside in the area.
Commune with nature and explore the great outdoors at Akumal Ecological Center during your travels in Akumal. Wander the beautiful beaches and seaside in the area.
Explore the lovely green spaces of Xcacel-Xcacelito Sanctuary and enjoy the snorkelling in Chemuyil. Stroll along the area's beautiful beaches or simply savour its top-notch restaurants.
Why not spend a care-free afternoon at Xcacelito Beach during your travels in Tulum? Amble around this relaxing area's seaside or seek out the cycling trails.
Aktun Chen is located in an area of Akumal known for its beautiful beaches, array of dining options and snorkelling. If you're looking for a convenient place to stay, take a look at the 220 hotels and other accommodation options you'll find within a mile.
How many hotels are there near Aktun Chen?
Expedia has 220 hotels and other accommodation options within a mile from Aktun Chen.
If I need to cancel the hotel reservation for my stay near Aktun Chen, will I receive a refund?
Yes, you'll find most room reservations are refundable if you cancel before the hotel's cancellation deadline, which is usually within 24-48 hours of your check-in date. If you booked a non-refundable reservation, you might be able to cancel it and receive a refund within 24 hours of your booking. Add your dates and click on "Search", then use the filter option "fully refundable" to review the best options available near Aktun Chen.
What can I see and do near Aktun Chen?
You might spend a leisurely day outdoors at Yal-ku Lagoon and Xcacel-Xcacelito Sanctuary. Enjoy a stroll along the shore at Akumal Beach, Xcacel Beach and Half Moon Bay. You'll have countless hours of family fun at Xel-Há Park, Akumal Ecological Center and El Toh Ecopark.