Khách sạn Akumal

"Hola , estuvimos 4 días y súper recomendado , desde que llegas una excelente recepción te hacen sentir como en casa, no se diga todo el personal , l@s animadores , los meseros , los de limpieza , todo de 10 , esperamos regresar pronto, gracias "

"The hotel is beautiful, and the staff were very kind and respectful. We stayed in Casa 6, with our 8 and 4-year-old kids. They loved the water park and the playground. Would recommend water shoes for the water park. The pool in the main lobby was closed. We didn't use any of the other pools (near Casa 3) due to the smell of the Sargassum (would not recommend staying in Casa 3 for now). All the à la carte restaurants were delicious. I suggest making reservations for the restaurants as soon as...

"Rooms are clean, WiFi worked great, smart tv, pool, beachfront was beautiful. Tony who runs the place is a great, kind, and helpful person. "

"Location is amazing. So nice to be a few steps from Jungle Cafe! Pool and beach have great set ups. Staff was friendly and room was clean. Kitchen had cooking necessities. Only complaints (and hate to complain about paradise, but if this means a lot to you) was that sick sick? What’s going on? Yeah does anyone at home now? OK you can either use your phone or my phone to call her yeah, that’s fine. Let me just take your."

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. ...

"Great, clean unit with a fully equipped kitchen and the AC worked flawlessly. Only issue is the pool is a bit of a walk away at a restaurant a few buildings over. The sargassum situation was much earlier and much worse than usual. There was no way to swim from the hotels beach and they stated they couldn't clear the beach due to it being a turtle nesting area. "

"This place was sublime - beautiful garden and natural pool, roomy huts with screened porches, lovely helpful owner, just a few kilometers from Akumel beach and 30 km from Tulum ruins in a quiet, out of the way location. I’m sorry I was only staying one night. "

"Nos encantó, fuimos pocos días pero todo estuvo excelente "

"Amazing location, great staff, very clean."

"Unexpectedly, clean and hospitality is amazing"

"INCREÍBLE, de mis mejores experiencias en Tulum, tiene todo lo que se necesita para descansar, además la atención de Jesus el anfitrión fue excelente, siempre muy servicial, RECOMENDADISIMO, sin duda volveré pronto "

"This hotel is a great option if you are looking to avoid the spring breakers and are traveling with family. We have 2 small kids and it was great for a family. The room was very large and we had a ton of room, even after they brought in an extra twin beds for our kids. There is an adult only pool if you don't want to be around kids and several other pools. We spent most of our time in the pools and had a blast. There is a beautiful beach. They have a kid center that our kids absolutely loved....

"Excellent, the only complaint is the long lines for breakfast"

"Hotel staff was amazing. So kind & friendly. The food in their restaurant was sooo good! We loved everything. We had the master suite facing the ocean with a huge balcony & jacuzzi & sofa set outside. . Stunning suite. Hot water in the shower , huge Bluetooth speaker , robes , beach towels. Since the suite is directly over the restaurant , we found 2 roaches in our shower area & one in the outdoor jacuzzi. On our first day , the bed sheet was stained & I found a hair so I don't think it was a...

"Impressive in absolute every possible way!!! By far one of the best of the best!!! Food, service, room, price, etc. Unbelievable an huge thanks!"

"An incredible value. An amazing retreat into the jungle after a day of exploring. See monkeys in the morning, have a relaxing massage on the rooftop while an iguana keeps you company. The staff is there for whatever you may need. Pool is cold and refreshing. The rooms are so clean and nice! Great great value for the very reasonable price. Will be recommending to friends!"

"The location, activities, and property itself was wonderful. I really enjoyed doing yoga and aqua aerobics everyday. I wish the gym was bigger. It had decent equipment, but there was barely any room to move. Luckily I was in there by myself each day."