Khách sạn Billesley

"Property is beautiful, the only thing was we weren’t given any information on the amenities on check-in and there was no book in the room. We had a hard time finding the pool, which we had to go through the bar and through the gym to get to. "

"Clean and parking. Good"

"The room was very clean and comfortable. The grounds were very well maintained and there was a good atmosphere. The staff were friendly and helpful. The stay was let down by the breakfast. The bacon was excellent, my sausage was pink in the middle so I only ate half, the mushrooms were tinned or something similar, the tomato wasn’t cooked and the potato things were frozen. The eggs were probably good but I don’t eat eggs. The cost of this very poor breakfast for the two of us was £40+. The...

"Average hotel. "

"Everything was good"

"Absolutely adore this place. The staff are all so happy and friendly all the time and make you so welcome. The rooms are quirky and charming even the smallest one! And the food in the restaurant is delicious only surpassed by the amazing view and sunset."

"Private secure parking for guests only. Hotel in the heart of the Village. "

"Convenient location and helpful service."

"Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again. But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us) Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu....

"Great location. Would stay again."

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"Staff were excellent and friendly. Beds were super and rooms clean"

"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were...

"Excellent breakfast included in price if room. Check-in was seamless .convenient parking ."

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...