Independent, Dummer, Basingstoke

"Because of the age of the building there was no air conditioning. And only a tiny fan in the round. 10” I found it was just to unbearable to sleep. Warm day and room above the kitchen. One member of staff said to mention to reception. She said they have a lot of people say about it and they should be doing something about it. Was I was checking out and mentioned to the lady there. She brushed me off and I felt awkward and hurt. She did not care. "

"Really nice, spacious rooms. We stayed with our 2 small children and there was enough room for all of us. The location is perfect - very central but on a quiet street. The best feature of the hotel is the garden seating. Eating outside there is very special indeed. My only complaint is the charge of 15 pound for parking! I've never stayed at a hotel before and been charged for parking. And when I was shocked at the cost the receptionist rolled her eyes at me, as though I was the one being...