Khách sạn Esher

"Edwina was a welcoming host! Nothing was too much trouble! Made sure we always had what we need! Accommodating our American car! Fabulous fresh cooked breakfast! Room was lovely which was cleaned daily. The best shower pressure! Tea coffee, water and juice in the room. Great location, walking distance to Esher town centre and the Racetrack! Highly recommend Edwinas home!"

"My husband and I spent 2 nights at The Swan Inn. The staff were all fantastic and the food at the restaurant was great. Having a breakfast cooked to order included in the price was a nice surprise. The accommodation was good value and the bedroom, while small, was well designed. The shower was fabulous with lovely shampoo and soaps. Our only criticism was the bed and pillows. The mattress was mis-shapen (so much so that I fell out of bed twice). The duvet was too small and the pillows were...

"I’ve stayed here a few times over the past couple of years. A lovely welcome as always. Clean and the bedding is luxurious and comfortable. I will definitely return here when I’m working in the area again. "

"Bar staff were not very helpful when checking in and left me waiting for the manager for 15 minutes and was ignoring me and non-responsive when I would ask what the delay is. Other than that the experience was fantastic, the room was lovely, the restaurant was lovely, can’t complain. Just the check in experience left a slight sour taste."

"It was brilliant location for sandown race course and the room had everything we needed."

"Greeting on arrival not great, disorganised and manager swore behind bar for all to hear. Room very tired and waited 55mins for our breakfast to arrive. Overpriced for what it was, definitely won’t stay again."

"This was a nightmarish trip into dystopia - human storage lockers called "nests"; security code scans at every doorway; total absence of natural light; recirculated air; endless piped music; nowhere to put or keep belongings. To be fair, the staff were exceptionally gracious, helpful, and accommodating, the facilities spotless, but this was no place for a person over 60 facing their own mortality (visualize morgue refrigerators), or anyone with mobility issues or claustrophobia."

"Amazing hotel and amazing staff"

"Sehr angenehmes Hotel direkt an der Tower Bridge"

"The hotel was fine but I was left with a bad taste in my mouth after I was charged twice on my card for a breakfast that I bought. I have contacted them several times and still no refund!"

"Great location to easily walk to all the area attractions, historic sites and shopping. Family room is a cool design but tight for a family of 4 with luggage. Glass shower and bathroom needs be more private for a family space, other than that we really enjoyed our stay!"

"Perfect spot for a solo traveller"

"The staff is incredible. Clean and beautiful. Plenty of towels and complimentary shampoo and bath jell. I will definitely stay here again and recommend it for travelers"

"The staff were very helpful"

"We loved our stay. Perfectly located close to the Paddington station made all our sightseeing goals so accessible. The hotel was charming and the staff we kind to us. Highly recommend."

"Lovely location. Room a bit dated and not always in a charming or characterful way - e.g. brown patterned carpet, likely from the 1980s. At check out I was asked for a 15 pound a night “tip” or service charges and to cover lobby and door staff! I felt awkward asking for it to be removed from the account, but really at 250+ a night I expect staff to be part of the deal. Is tipping at hotel really to become a normal thing in London?"

"Great location, very walkable. The staff were kind. Taxis wait out front if looking for a ride."

"Staff was very helpful"

"Located in central London, it is in a great location for sightseeing on foot with family."

"Although our room was spartan in decoration, the staff were exceedingly friendly, kind, and accommodating. I would have liked a bit more storage space and two bottles of water rather than one. The rooms were made up quickly. The breakfast buffet was fabulous. The bar had a tremendous selection and a knowledgeable bartender. Also, the food was very tasty. The concierge was a miracle worker. I recommend staying at this hotel."