Search Hotels Near Hanley Park, Stoke-on-Trent

"Although the message said someone would be there to greet me, I wasn't sure who, so followed the instructions for the key collection with no problem. Room very spacious, but could do with a socket near the bed and blackout curtains with the bright light in the back. Tried to watch TV, but there were no channels, but was able to watch iPlayer etc instead. The instructions about leaving were a bit confusing. I tried the key safe outside the room, but it didn't open, so I assumed the message meant leave the key in the room, which I did. Later on I did wonder whether I should've put it in the key safe where I actually picked it up from. Apologies for rushing out and forgetting to take down my bowl and wash it up."

"The property was alright itself. host needs to set correct checkin times. when I booked it said 11am but when we arrived host said 3pm. He did let us in, but the initial back and fkward was not something I really needed: especially after a long trip. When it comes to communication I was lacking. I didn't have any check in information sent before arrivak, and when I tried sending him a message through hotels.com I still haven't had a reply till date. Checkout information was also missing so had to call the host directly to ask where to leave the keys as I was leaving very early. "

"The staff were all very friendly and helpful, the room was very clean, the hotel was ideal for us because we went to the football match."

"Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair. "

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"