Independent, Kilverstone, Thetford

"Service at bar very sloooow"

"The brasserie food was amazing in the restaurant but the service was terrible. We had a 40 minute wait between finishing our main and being offered a desert menu. The main problem was that we chose this hotel as it had a later check out time of 11am. However on approaching the hotel at 6pm we saw road closure signs starting at 9.30 the next morning for a half marathon. This meant that we had to leave at 9am to avoid the road closure or we would’ve been stuck at the hotel until 12.30pm. If we had...

"Lovely, clean, quiet, and spacious courtyard double room with a patio. Staff very polite and professional. Provisional bill on checkout day had few items that i did not order, so a visit to the Reception desk helped to remove these items with no bother, and the revised bill was reissued with the correct items. The spa and leisure facilities were perfect and my full body aromatherapy massage treatment was so relaxing. The hotel's little touches were so thoughtful, for example the umbrellas dotted...

"Lovely hotel, room was cosy and comfortable. Everything was clean and the staff were really friendly and helpful. Would definitely recommend and will be staying here again!"

"Pleasant staff, clean room, nice little touch with the coffee maker and bottle of milk in the fridge, all in all a Pleasant stay"

"Our room was very comfortable and the food was absolutely delicious. Nathan who looked after us was amazing too. Definitely will be back"

"Lady in reception was lovely and as it was a quiet time of the month she kindly gave me an upgrade. The room was spacious and warm. Nice little bar and a great space for dining and breakfast. I dined in at the hotel and the guiness pie and mash was great, although could've done with a small amount of veg. No problem with parking, lots of space. If staying in the area, I would stay here again."

"Absolutely fantastic stay"