Khách sạn Knowle

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"Good value for money clean and comfortable, can hear other people in the surrounding rooms / bathroom usage but it did not disturb me too much as i was away early. Would stay again if working in the area. Reception staff were helpful and friendly"

"This is a good hotel"

"Lovely setting"

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"Everything was fine, friendly, helpful staff, good room, well fur is her. Only a few niggles - a pancake shower is not user friendly for a Quick shower, no USB sockets in the room, room service after 9pm was rather limited."

"Great attention to detail. Excellent in every way."

"Excellent food in the partner bistrot"

"Room air con made a lot of noise to no effect, consequently room was hot at night. Bathroom extractor fan broken and room smelt damp. Wash basin plug did not seal effectively requiring tap to be left running when in use. Breakfast good. Position excellent for RSC."

"The property if fabulous! The grounds and gardens are beautiful! Our apartment was nice, however the bedrooms upstairs were warm as it was unseasonally warm weather.There were fans in both bedrooms which helped a lot. We also had breakfast there and it was very good. The staff was very polite and helpful. I would stay again."

"Lovely property. Front desk staff very helpful. Requested housecoats and slippers, slippers never came, housecoats was the rattiest thing I have seen, would fit a child and both had no ties. I stayed two days and they never vacuumed my room and there was a spider on the ceiling and a huge cobweb in the window that I cleaned. I had to ask three different people to fix the safe before it was fixed. Dining staff was extremely slow with picking up dishes and the food was not very flavourful for...

"This place is just superb for training and team building. Free good coffee and small bites throughout the day. Excellent food in the restaurant."

"Lovely Staff and potential is all im going to say but unfortunately was a bit disappointed actually and I dont like to writ bad reviews but was really unimpressed with the cost. Firstly arrived staff very nice gave room key, room turns out to be the furthest as possible away from reception. Not a problem just an interesting observation. Fan in the room no use at all makes a noise and nothing else to maintenence hasn't really checked. Came back to use the pool facilities was told its full-...

"Beautiful hotel and grounds. Very comfortable bed and great service. In particular the staff were very friendly and helpful."

"free parking, great breakfast, close to the town. Very good"

"Lovely nights stay. The breakfast was freshly cooked and very tasty! Martha made us feel very welcome. Parking was easy, a permit is provided if needed. "

"Lovely hotel, great location, staff could not do enough for you and breakfast freshly cooked with huge amount of choice."

"We enjoyed breakfast though would have liked more fruit. The room was a little cramped but met our needs. The hotel was in a good location for our visit."

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"