Khách sạn Knowle

"Really enjoyed the stay"

"Everything was fantastic but as a base for staying overnight whilst working then I must say the WIFI was terrible. It was very very slow. Food was very good, especially the mixed grill."

"Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again. But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us) Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu....

"The carpet had stains, the shower screen had mould and dust on lampshade and creased net curtains. All very minor but if fixed it would be a definite fix star. The amenities and facilities themselves are fantastic. "

"Only 4 stars because there was no hair dryer in the room."

"Lovely and warm staff. "

"Everything was good"

"Excellent stay - nice decor, very comfortable, friendly helpful staff, good breakfast. "

"Good breakfast. Staff were friendly. Bed comfortable, bedding clean with protectors but bathroom tired, laminate floor in need of replacing. Could you hear upstairs walking round & plumbing."

"Staff are lovely being staying there every weekend for over 18 months we love it there"

"Most impressed by: The Staff, they were lovely. Breakfast was delicious. Entertainment, Colin Mills was outstanding. The bedroom was bright, airy, clean and nicely laundered. Not so good: Lift didn't go to top floor where we stayed so we had lots to carry, which was quite difficult for our party. Bathroom was not as clean as it could have been. "

"Staff very welcoming, excellent service, buffet breakfast had a varied choice,"

"The staff were fantastic, polite, friendly and helpful, which the made it a brilliant stay. Dinner was good and very family friendly with food options for the kids. Breakfast was the only let-down, scrambled eggs were cold and tasted awful, not much choice of fruit. "

"I want my money back the stay was horrific. Children screaming running shouting and parents shouting for hrs till 1/2am all around node and outside the hotel. Had to Stay in premier inn hotel n shirley sleep has ill and shattered. should have been in dorset Woking did send emails"

"Great stay and meal"

"Massive family room with everything you'd require. Staff were excellent and so pleasant. Didn't want to leave so stayed another night!"

"Room was clean but dated and bland. Very stuffy, only curtains at window no blinds or nets. Bed was lovely and clean and very comfortable. Room was described as Superior we would describe it as basic."

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...