Khách sạn Leatherhead

"Room not ready, told to go to the lounge bar. Took 30 minutes for any staff to even be there."

"My recent stay at Thatchers Hotel was a disaster. My husband and I stayed there last August and everything was great. I booked a twin bedded room and breakfast for myself and my friend in October 2025. Upon arrival we were allocated a standard double room. My main complaint was Breakfast, it had changed from waitress service to Buffet style. Tables not cleared. On the cold buffet no fresh fruit salad, meats, cheeses or croissants. On the hot buffet food served on cold plates. The food in...

"Amazing staff food & spa. A real treat to stay!"

"There was AC during the heat wave, which was heavenly."

"For a 4 star hotel not acceptable to not have a fridge in the room. Overall very run down and tired looking room. Would not stay again"

"Everything was perfect, nice and clean hotel in an excellent location. The only issue was that the hotel was unable to save our luggage for a few night because of lack of space."

"The staff were so kind, helpful and friendly. The complimentary coffee options were great and we loved the terrace seating area in the lobby. The rooms were so beautiful and very clean. Very comfortable bed. Would stay here again and again!"

"Muito caro para o que oferece. Bom café da manhã...e só."

"Overall good for one night stay, very close to Gloucester Street Station, lots of hig Street, great access to central london, though rooms are abit dated"

"Great breakfast, tho it wasn't free. Clean room, fantastic staff/customer service. Honestly the only thing I really wasn't a fan of was that the AC was not great, particularly since I was there during a heat wave. But then, I'm told AC is not a very commonly good think in the UK in general, so...there you are! And they did actually bring a fan up unasked when I complained about the temp. In all, an excellent budget stay!"

"Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!"

"Loved my stay! Very easy check in on the tablets. Room was cool with the lights. Everything was done on an iPad which was pretty cool. My tv worked but kept glitching so bit annoying. Bed was comfy. Only thing is the blinds being functioned from the iPad mine kept catching and wouldn’t go down after a certain point. Pretty annoying. I did try myself but didn’t want to break anything. It would catch every single time and go slanted. Great stay and location. Would def stay again"

"Besides coffee and sugar plis an sachet de cream… And is nesesary an fridge. Or ice in corridors"

"Great location for the Hammersmith area, very secure, and close to the Tube."

"Outstanding view from our room!! Excellent rooms and location! Very helpful staff."

"タオル等設備は満足出来なかった"

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."