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Four Points Flex by Sheraton London Kensington Olympia

3.0 star property
Hotel with a 24-hour front desk, 6-minute walk to Kensington High Street

Choose dates to view prices

The Best Western Kensington Olympia Hotel sits in the heart of the city near Kensington High Street. Guests appreciate the warm welcome, free in-room WiFi, convenient elevator access, and the security of a 24-hour front desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
The current price is 2.752.264 ₫
3.302.716 ₫ total
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free WiFi

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Iron/ironing board, free WiFi

Standard Room, 1 Single Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

LCD TV
Renovated in 2024
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

  • Sleeps 2

Standard Room With Double Bed And Single Bed-Non-Smoking

  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

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includes taxes & fees
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About the area

Map
Matheson Road,25-27, London, England, W14 8SN

What's nearby

  • Kensington High Street - 3 min walk - 0.3 km
  • Olympia Events - 5 min walk - 0.4 km
  • Cromwell Road - 6 min walk - 0.5 km
  • Holland Park - 10 min walk - 0.9 km
  • Design Museum - 12 min walk - 1.0 km

Getting around

  • West Kensington Underground Station - 4 min walk
  • Kensington (Olympia) Station - 8 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Executive Lounge Hilton - ‬7 min walk
  • ‪Famous Three Kings - ‬5 min walk
  • ‪Society Bar & Restaurant at Hilton London Olympia - ‬7 min walk
  • ‪Best Mangal II - ‬3 min walk
  • ‪Hare & Tortoise Kensington - ‬9 min walk

About this property

Four Points Flex by Sheraton London Kensington Olympia

Hotel located near Kensington High Street with rooms renovated in 2024
Near Westfield London Shopping Centre, Four Points Flex by Sheraton London Kensington provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a front desk safe and a lift
  • Smoke-free property, luggage storage and a 24-hour front desk
  • A TV in reception and tour/ticket information
Room features
All 52 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LCD TVs with digital channels

Similar properties

Daily continental breakfast (GBP 13 per person)
Point A Kensington Olympia
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
8.2 out of 10, Very good, 1,625 reviews
The price is 2.345.280 ₫
2.814.336 ₫ total
includes taxes & fees
5 Jan - 6 Jan 2026
Point A Kensington Olympia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 12.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Frequently asked questions

Is Four Points Flex by Sheraton London Kensington pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points Flex by Sheraton London Kensington Olympia?

As of 9 Dec 2025, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton London Kensington Olympia on 14 Dec 2025 start from 2.752.264 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton London Kensington?

Four Points Flex by Sheraton London Kensington doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton London Kensington?

Check-in begins at 3:00 PM.

What time is check-out at Four Points Flex by Sheraton London Kensington?

Checkout is at 11:00 AM.

Where is Four Points Flex by Sheraton London Kensington located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Olympia Events and Kensington High Street. Westfield London Shopping Centre and Royal Albert Hall are also within 2 miles (3 km). West Kensington Underground Station is only a 4-minute walk and Barons Court Underground Station is 10 minutes.

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Four Points Flex by Sheraton London Kensington Olympia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 222 reviews
Rating 8 - Good. 46 out of 222 reviews
Rating 6 - Okay. 21 out of 222 reviews
Rating 4 - Poor. 4 out of 222 reviews
Rating 2 - Terrible. 8 out of 222 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Naidu

tight rooms, decent breakfast choices. no universal power ports and no iron box.
Stayed 2 nights in Dec 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, amenities
Staff were great and the hotel was pretty clean but the rooms were too small for the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Amodio

Liked: Cleanliness, amenities, property conditions & facilities
La camera super pulita. Il personale molto cordiale e pronto a risolvere subito i problemi. In camera era presente un bollitore con bustine di thè e caffè.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing clean cute small room loved it
Stayed 4 nights in Nov 2025

10/10 Excellent

Jens

Liked: Cleanliness, amenities, property conditions & facilities
Sehr schönes Hotel. Alles wurde renoviert. Nettes Personal
Stayed 3 nights in Nov 2025

2/10 Terrible

Nagaraj

Disliked: Cleanliness, property conditions & facilities
had to leave the hotel in the middle of the night because there was not heating in the room
Stayed 1 night in Nov 2025

4/10 Poor

Sage

Disliked: Cleanliness, amenities, property conditions & facilities
During my stay, the elevator broke down while I was inside of it. It’s a small elevator and I am very claustrophobic, so when an individual unaffiliated with the hotel walked by, I asked him for assistance. He helped crack the door so I could get some air while we waited for hotel staff to come from home. The help button led me to an options list/announcement(?) that was all in italian, which I don’t speak (I believe this is probably typical considering it is a hotel and services foreigners) so I could not proceed with help from the manufacturer. To get me out of the elevator, the man who had passed by the elevator had to pry open the door (with some assistance from the hotel clerk, and I was able to crawl out. This was a difficult experience for me but I understand that technical errors happen and can be out of control of the property managers. However, without knowing why the breakdown occurred/the last time the elevator was inspected or serviced, it’s tough to know whose fault this was. The only time I was provided any follow-up was the same night as the incident when I was asked to show proof that I had called the helpline, as apparently the property manager was upset with the damage to the elevator. This felt impersonal and I was never given answers or checked in on. Also, construction on the elevator apparently started extremely early the next morning and was loud. Never was this addressed or apologized for. General attitude from the hotel was dismissive and uncaring
Stayed 1 night in Nov 2025

2/10 Terrible

Guhan

Liked: Cleanliness
Disliked: Amenities
The room was tiny - well below the expectations of what one might usually get for a “classic double room”. Barely enough room to fit two suitcases and two carry ons and ourselves. Also - we paid for the breakfast but it did not show up in our reservation. It may be because of the rebrand that happened from Best Western to Four Points. But still, very frustrating.
Stayed 1 night in Nov 2025

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for 2 nights and really enjoyed my time. As a solo female traveler, I felt very safe both in the hotel and in my room. The staff were extremely friendly and helpful, and the whole place felt clean and modern. I also appreciated that reception is staffed 24/7. There’s a shop at the end of the road for water and snacks, and the tube line is close by, which was very convenient. A couple of things to note: I booked a double room and didn’t realise it didn’t have any windows. This wasn’t an issue for me - in fact, it helped me feel more secure - but some guests may prefer natural light. The bed was also on the smaller side; I’m 5'10" and my feet were hanging off the end, so anyone taller might find it uncomfortable. Overall, I had a great stay and would happily recommend this hotel or stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yuriko

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but clean and cozy. Staff was friendly when approached and would leave you alone otherwise. I wish they’d acknowledge you when you walk in/out, though some people may prefer the indifference.
Stayed 4 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cheerful and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Khosro

Liked: Cleanliness, amenities, property conditions & facilities
It was our first time in London, and my wife and I stayed at this hotel for three nights. The hotel was very clean, and the staff were extremely friendly. We want to give a special thank you to Vijay (the manager) and Chithra (the receptionist) — they were so helpful, responsible, and kind. We will never forget how warm and welcoming they were. We highly recommend this hotel to everyone!
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Great value for money. Room was spotless and to a good standard. Close to tube.
Stayed 1 night in Nov 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying, very close to the tube and despite limited space breakfast is very good with good selections. Staff are incredibly helpful and will hopefully be kept on with the hotel changes hands from best western to Marriott 4 seasons!!
Stayed 2 nights in Oct 2025

10/10 Excellent

CHRISTIAN

Good
Stayed 1 night in Oct 2025

8/10 Good

catherine

Liked: Cleanliness, property conditions & facilities
Spotless clean , while rooms were compact they were perfect for us . Very good value for money and staff were exceptional
Stayed 1 night in Oct 2025

10/10 Excellent

Imelda

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist during our checked was very pleasant , helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Brittany

Small rooms, but new and clean
Stayed 4 nights in Sep 2025

6/10 Okay

Prinz

Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel, but I didn't quite like some of the staff. Some of them, I feel didn't have an idea on things I ask about like if we can leave our luggage behind while we're traveling elsewhere in the UK, it was weird that the first person I asked didn't know and we were told that she needed to ask the manager. There were also issues about me transferring to another room after my first night, which was alright, but again the staff in the morning seemed not to know about it the following day, so it took a while and many conversations. I just feel that the staff can practice better handing off information to one another so they can address customer concerns more efficiently. Also didn't like much of the choices of breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but was perfect for one night
Stayed 1 night in Oct 2025

4/10 Poor

Palwasha

Disliked: Amenities
Small room, not clean
Stayed 3 nights in Sep 2025

6/10 Okay

Aladeen

Liked: Cleanliness, staff & service
I was given a windowless room in the basement of the hotel which is against code in a number of countries. I really don’t think it’s good practice to offer windowless rooms and it was a real disappointment that this hotel is offering them.
Stayed 3 nights in Sep 2025

10/10 Excellent

karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivek at front desk was awesome. Very helpful and informative. Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the tube station. Friendly staff. Cosy room. Lovely new bedding and towels. Breakfast fresh and a good choice available.
Stayed 2 nights in Sep 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire hazard with windowless rooms
Stayed 1 night in Sep 2025