Search Hotels Near Maroma Beach, Playa del Carmen

"The best resort with the most friendly staff members! Spa & restaurants were definitely top tier experiences."

"Love this resort. Not my first time there and won’t be my last. Really nice property and facilities, great food and vibe. "

"Only gave a 4 star on the property due to the sea weed issues. Other than that it is a great resort."

"This place was amazing. Everything was perfect from the room to the entire resort. The staff was something I’ve never experienced before and they all went above and beyond."

"Dirty swimming pool "

"Super attentive staff and beautiful rooms and amenities!"

"I was very skeptical about staying here after reading all of the bad reviews. The first day was a little rough. But we really enjoyed our stay here. There were free unlimited water bottles our entire stay. The breakfast server and pool server was phenomenal. They made the stay so much better. Keep in mind there are certain hours for the pool bar (10am-5pm). The food was absolutely delicious, very flavorful. The drinks were even better! And very good coffee in the morning. The towels and the cabanas by the pool were free. Keep in mind that they don’t really have a beach. It’s mainly the pool that looks over the beach. A very gorgeous view. The pool was very clean, only down fall, there were tons of broken tiles. But you can tell the workers do the best they can to keep the resort nice and clean. The only negative I would have to say is the air in the rooms doesn’t work that great. And the humidity is horrible. There was sweat on the mirrors, our cups, the walls, the windows, on everything. Our swimsuits would not dry inside of the room. Only outside on the patio. The bed sheets constantly felt wet, that part I hated. Besides the humidity in the room and the ac not working that well we had a great stay. Very small intimate resort, my partner and I really enjoyed that part. Overall we really enjoyed ourselves. "

"It was more than we expected. The staff was amazing! So warm and friendly! They really went above and beyond for my birthday. Our beach front room was great. We loved that you didn’t need reservations for the nice restaurants. The food was amazing! The breakfast and lunch buffets were so high end but the gala buffet is not to be missed!!!! We ate at the French restaurant, Italian, steak house, gala buffet and did room service one night… all top notch. Ruben was our butler, I can’t say enough nice things about him. Always available and ready to help. Aristedes and Freddy were great, Fatima and Ana were our evening staff so great! Luis at concierge was terrific. He gave us great tips and arranged for us to go into town. Mala at the pool was so fun always offering fun things to do! Spa was so beautiful. I had a great salt scrub and massage with Alejandra. Only criticism was don’t hit me up for a review on spa services the second I come out of an 80 min massage. Do that when checking out of the spa later. We will be back this was so worth the money, it was beautiful, and the food was unbelievable"

"Great experience. Would definitely return."