Khách sạn Swanscombe và Greenhithe

"Here’s a more polished and professional version that still conveys your disappointment: It was my first time in London, and I chose this hotel primarily because of its excellent location, which did not disappoint. The hotel itself has great potential, and the facilities were enjoyable. Unfortunately, my experience was negatively impacted by the service at the front desk. I found several staff members to be unprofessional and unhelpful, which made what should have been an exciting trip much...

"Terrible visit, no key card, only one towel, not helpful staff, breakfast really expensive"

"Everything was wonderful"

"Room service would of been appreciated,breakfast buffet is excellent ,the bar has limited snacks."

"The nice warm pool, sauna and steam room was a real treat after all the walking around the city. Beautiful views of the river from the rooms."

"We had a good stay. Very convenient to the tube station and in the middle of everything. Very polite and helpful staff. Room was a little small for three girls with our huge suitcases, but that’s to be expected of a hotel in a major city. Good stay and fair price."

"The staff were very friendly and supportive. I needed to extend my room very late at night and they were so kind to do it for me. Location is great too. The only issue was that I found a bug on the bed sheet. The staff assured me that it’s not a bedbug and it’s a carpet bug! Anyhow I don’t think it’s appropriate to see a bug of any kind on the bed sheet. I ended up putting towels on the bed to able to lay down but it was not a good night sleep at all. I hope they can resolve the bug issue, then...

"Die Lage ist sehr gut. Das Zimmer war sauber. Der Fußboden war tw. sehr abgenutzt. Das Frühstück ist typisch englisch. Für einen Städtetrip zu empfehlen."

"Top Hotel. Kinder übernachten umsonst"

"Welcoming staff and helpful doorman who kindly insisted hailing taxi in the rain on our behalf allowing us to shelter."

"Although our room was spartan in decoration, the staff were exceedingly friendly, kind, and accommodating. I would have liked a bit more storage space and two bottles of water rather than one. The rooms were made up quickly. The breakfast buffet was fabulous. The bar had a tremendous selection and a knowledgeable bartender. Also, the food was very tasty. The concierge was a miracle worker. I recommend staying at this hotel."

"Room was very roomy. Extra perks of a suite were fantastic. Great staff, consistently. Gorgeous interior, centrally located so it’s easy to walk to landmark sites, grab a taxi or jump on the rail."

"Absolutely beautiful hotel. Easy walking distance to main spots and trains in London. Customer service was top notch ."

"Last minute booking and very pleased"

"We very much enjoyed the property. From the lobby reception area, fitness center, restaurant and bar were all very well maintained. Modern look and feel. The reception staff were welcoming and friendly. Best of all was the location. Five to ten minute walk to London Eye and Thames South Bank and just another five minutes to Parliament, Westminster Underground. Looking forward to staying there again."

"CitizenM concept is great for solo travelers. This particular property is perfectly situated right at the convenient Tower Hill tube station and overlooks Trinity Square. Top floor lounge has an amazing view of the Tower of London and the Shard — as do many of the rooms. Stayed here before, will stay again."

"The property was in a great location. The room was very small but functional and the breakfast was descent. The staff was very helpful and accommodating. "

"Sadly the stay wasn't great. The room had faulty hot water, the toilet kept running on and there was loud music playing into the early hours. When I raised it with staff upon check out, they said simply, 'please let us know earlier next time'. I'd checked in late, was tired and didn't want to change rooms by the time I realised all of the above. Poor show."

"Pefrect"

"Accueil de la réception, propreté de la chambre, petit déjeuner parfait"