Chalets in United States of America

"The Excalibur needs room updates bad. The curtains in our room were thread bare and did not block light. It was a miserable nights sleep and I probably will not stay there again. There are other nicer places with better value. "

"We were charged additionl $104 for the 2 nights for their resort fees. -Stuck in elevator 10 min, keycard stopped working. -glass marks and hair on dresser counter and floors not mopped. The bottom of my feet were black after getting out of shower. - Kiosk only to order food at food court, it was a nightmare. lines backed up. I waited in line at bagel shop wasnt able to older, kiask "add order" not working, and no customer service walked off frustrated and in tears. after waiting in line with a 10, 5 and 3-year-old to not get my bagel and coffee. Thank goodness for the inperson help at Krispy Cream I was able to get coffee. The Smelll of marijuanna throughout the lobbyband arguing amonst guest was a bit much. No arcade security, we wanted to play a game shooting baskets but some teenage kids decided to take game ball and have a basket game amongst guest. Don't go on the weekend it was less active when we checked out on Monday. Not worth the lowrates. will not go again."

"Love the venitian!"

"Room was clean, they had toiletries available, access to rooms was easy to find. "

"Honestly this is was the best place we could have stayed in New York. The staff was friendly and very informative. "

"Rooms were clean and tidy. They had a Starbucks if you wanted breakfast but that got really busy so you did have to queue for a little bit. Staff were friendly and helpful when needed"

"The breakfast was ok i wish they had turkey bacon because i dont eat pork"

"The room was clean and fairly modern. It was a 5+ minute walk and elevator ride from reception to my room, which was too long. Breakfast options were very limited and overcrowded. There was almost no staff to be found."

"Lovely view, friendly staff, comfortable bed and pillows "