Search Hotels Near Wickham Estate, Southampton

"The food was excellent and the staff were very friendly — unfortunately, the hotel itself let the experience down. I originally stayed in Room 8 on the ground floor. After returning from dinner, I discovered the window wouldn’t close or lock. I reported this to the night staff, and one member of staff mentioned they were already aware of the issue and had previously called an engineer. I was offered an alternative room, but it was a downgrade and there was no offer of a price reduction. The new room (Room 15) was very small and had a large cobweb in the corner. The fridge was extremely noisy, sounding like a washing machine on spin, and the extractor fan ran constantly. I eventually had to turn off the isolator switch just to get some sleep, only to be woken at 4:45am by a delivery lorry outside. It’s a real shame because the bar area was clean and the food was amazing, but the hotel accommodation itself was very disappointing. Sadly, I wouldn’t stay here again"

"Pleasant enough stay. Room was well sized worh a window that opened. Both bedroom and bathroom were clean. Car parking is free which is rare for hotels in the area. Its also in a rural area so quiet which was perfect. Tea and coffe is a kettle, no coffee machine but this is stated on the he hotel details. There's no daily room servicing so you have to ask if you need anything e.g toilet paper, tea/coffee, towels. The gym facilities were good although you have to pay to use it. A couple of tweaks and this could be a cracking hotel."

"I understand the hotel was very fine in its day, the problem seems to be that its day was a long time ago and nothing has really changed inside. Everything feels very old, and not in a charming way. It feels like the bare minimum amount of staff are in place at any one time to reduce outgoings, there was no information about how to access the pool and gym facilities, either from staff or in room info (gents changing rooms closed when I was there which added to my uncertainty). Nothing was terrible, but nothing was particularly good either"

"Check-in was quick and straightforward, and the front desk staff were friendly and welcoming. Unfortunately, the stay itself was very disappointing. The radiator in our room appeared to be airlocked and began making loud gurgling noises around 3:30am, waking us up. The noise was constant and intrusive, coming from right next to the bed. I reported the issue to the night desk clerk, who explained the hotel was fully booked and we couldn’t be moved. He did switch the heating system off, which stopped the noise, but by then I was fully awake and struggled to get back to sleep. There were also other issues in the room. The hairdryer’s PAT test had expired, which raises safety concerns, and the shower pressure was excessively harsh—so sharp it was almost unusable. I raised the radiator issue again with the morning desk clerk, but the response was underwhelming. Aside from an apology, I was simply advised to leave a review. Given the poor night’s sleep and the overall experience, this felt inadequate. At £80 for the night—followed by a three-hour drive the next day—I expected a much better standard of comfort and customer care. Unfortunately, this experience fell short, and based on this stay, I would choose a Premier Inn in future."

"Very well presented the shower in the room was out of this world staff totally friendly amenities where great pool sauna and steam room was clean and inviting "

"Plenty of parking in Hotel main car park. Rooms were good for price point a bit tired in places. Breakfast was good at the Parsons Collar."

"Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms."

"Good value for money nice restaurant great room"

"Good hotel"