Khách sạn gần Hồ ngầm Cristal tại Tulum

"It was a beautiful property and made my wife a happy little boy"

"Stayed with my wife and six year old. We all loved it here. It's cozy, quiet, thoughtfully designed and is a relaxing place to stay. The staff were so nice that we came back to visit them after we'd moved on to our second hotel of the trip. I wish we'd stayed here the entire time!"

"Oh man, I wanted to like this place. I wouldn't support this hotel or any affiliated hotels after my stay here. 5 stars hotel? No not at all. Imagine not sleeping your first night of traveling, because the jets were soo loud it sounded like they were draining the entire pool. I kindly asked them to turn off because of the sound, they stated that they do that at midnight. Midnight, 2am, 4am, 5am still on. I mentioned this to the front desk they had the maintenance team look at the issues. I didnt...

"Sehr sauberes und gemütliches Zimmer. Extrem freundliches und hilfsbereites Personal, das uns viele gute Tipps gegeben hat (Restaurant und Ruinen). Im Innenhof ist ein hübscher Pool. Das Hotel ist insgesamt sehr ruhig. Parken war ohne Probleme auf dem hoteleigenen Parkplatz möglich."

"The experience was amazing and our Host Rebecca enhanced our stay by being so nice and welcoming. The breakfast she made was made with love, I would highly recommend and will tell everyone we come across to stay here."

"reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice"

"Had the best birthday trip. The staff were amazing and very reliable. Beautiful villa and amazing atmosphere"

"Excellent place !!!! The place is like a. Dream!"

"We had an amazing stay here in a beautiful palapa roofed home. It was well equipped, even had coffee, tea and sugar. Bathroom included ample towels, and shower \ hair products. It was nicely decorated, the hammock was great to relax in and beds were comfortable. Outside was beautiful with lots of plants, tiny geckos, birds and a few resident cats which were sweet and friendly. The pool was refreshing and had a good temperature. There was a rustic covered outdoor common area with more hammocks...

"There are bugs in the room. The pool water is dirty, and there is a lack of consideration for guests; it seems the hotel is only focused on making money. It is not worth the price. I recommend not going."

"Great space for a 2 week stay. Was clean, spacious and pool was perfect place to relax. Kitchen was fully equipped and a/c was working great. Would definitely recommend."

"Excelente lugar para descansar la comida es muy buena todo el personal es muy bueno y servicial"

"Flawlessly clean room and everything. The staff was top notch! All of them. If you need anything they got the answer. Only thing is like all the place is this area of Tulum, the construction can get loud. So for get about random naps. I still give this beautiful place a 10/10!!"

"What can I say except WOW! Our group had an incredible vacation! The service was top notch. From Rulo, Gustavo, Patty and Kaleeb. And thank you to all the staff members. The food was absolutely delicious. I can’t wait to plan another Trobbu vacation."

"We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. "

"Piscine très agréable, tranquillité et bonne climatisation dans la chambre. Personnel courtois "

"The house is beautiful, cozy, and even nicer than the photos. The bedrooms are spacious and comfortable, and the kitchen is fully equipped. All rooms have AC and ceiling fans, all working perfectly. The condominium is very safe, quiet, and peaceful, with good privacy despite the houses being close together. Waking up to birds singing in the morning was lovely. The concierge, Ludwig, was very attentive and friendly. On the downside, the location is very remote, with an unpaved dirt road. We...

"We had such an amazing stay at this hotel in Tulum the entire property was spotless from the rooms to the pool area, which made it feel incredibly relaxing and well cared for. The staff went above and beyond to make us feel welcome, always greeting us with a smile and helping with anything we needed. It truly made our trip unforgettable, and we can’t wait to come back again."