"A great building let down by the very dark corridors and unhelpful restaurant staff."

"The hotel and food were fine. The staff were most helpful. The only downside was the size of the room and the way it was fitted out. It was more like an overnight airport hotel than a city one. No wardrobe, no drawers, just a few coat hangers on a rail and two very small shelves. Suitable for simply leaving things in a suitcase and dressing from that."

"We had a lovely stay. Every single staff member was friendly and welcoming. The only downside was the aircon wasn’t great but we were supplied a fan instead. Definitely go back!"

"Amazing experience in Liverpool and Municipal hotel was exceptional! The staffs who service the breakfast were superb, the reception were very friendly and helpful, thank you all, we are looking forward to coming back here soon . xx"

"Generally a good hotel. It is on a business park so not much local vibe, you definitely benefit from having a car. The upside of this is that there is loads of parking and you can travel onward very quickly. There was a problem with power in the first room but they did upgrade me. Also the room key stopped working. The staff were very good and put everything right promptly. Some of the lift interiors looked a bit scuffed. The rooms were well decorated. I was on my own so I booked a cozy...

"The staff were helpful and friendly. The room is small and outdated; the carpet and bedding are not clean. Breakfast is way below expectation for the price it charges me (~£40 per day)."

"Liz at the front desk was Great ! She was very helpful with all the amenities and explained option to go out later at night! The room was great, clean and all my family could fit quite well! Location was excellent for someone visiting with no car"

"Muy agradable a la vista y con buen servicio del personal y buen desayuno. Al centro de la ciudad y a la Catedral se hacen 15 minutos caminado y a 10 minutos la estación de tren."

"Our room was good value for money, great location"

"Awful hotel, completely outdated. Is like something from the Adam’s Family. Small double beds with single pillows on the bed, mouldy walls, small fan provided to cool the rooms in the hottest day of the year."

"Premium room excellent."

"Excellent service"

"Could not fault the hotel"

"A birthday visit, v enjoyable"

"Good location and staff really friendly. We were only there for 1 night but the set up would be great for a longer visit to Liverpool."

"Nice hotel, staff were pleasant on check in. Room easy to find. I like the darker look of the room, it’s easier for me to sleep. However unfortunately we didn’t sleep very well as the room was just so hot. There was a desk fan thankfully, it’s just unfortunate that the weather was warm & so we were only pushing around hot air. Bed/pillows were comfortable. Decent sized room. Slight noise from other hotel room doors banging shut, but not much can be done about that. The location of the hotel...

"Very nice hotel, with a lovely Italian restaurant attached. Within walking distance to the Cavern club,.6 miles to the train station."

"Great place in a great location."

"Very good location for exploring Chester"

"It was OK. Bed was comfy but the room could have done with a proper deep clean. Bathroom although seemingly clean on surface smelt like wee and we had blood on our curtains (we didn’t see this until the morning) - we would have asked to have moved rooms if spotted when we checked in. We were just in a rush at check in to drop bags and get to a concert. Location is good."