Khách sạn Đông Horsley

"Room not ready, told to go to the lounge bar. Took 30 minutes for any staff to even be there."

"My recent stay at Thatchers Hotel was a disaster. My husband and I stayed there last August and everything was great. I booked a twin bedded room and breakfast for myself and my friend in October 2025. Upon arrival we were allocated a standard double room. My main complaint was Breakfast, it had changed from waitress service to Buffet style. Tables not cleared. On the cold buffet no fresh fruit salad, meats, cheeses or croissants. On the hot buffet food served on cold plates. The food in...

"The hotel is in a convenient location and bed was comfortable, however is due for a refurbish. Fridge didn’t work, aircon was struggling and bathroom didn’t have a fan."

"The property was really nice. Staff amazing. My only critique is floors can be updated. A little outdated. I was on club floor 11. When my flight got cancelled I booked an extra night on a regular floor 4 which was nicer than the club floor. Loved daily breakfast included in club stay"

"Good location. Helpful staff. Building is old and smells of mold in some areas. Room is smaller than "normal " Radissson, very small bathtub. However it has everything you need incl a fridge. The double bed was large and comfortable, huge duvet, 4 rather comfortable pillows. Nice touch: free refreshments in the lobby area."

"L'hôtel est proche du métro et des arrêts de bus, juste en face il y a une superette, très pratique. Dans l'hôtel il y a de la moquette partout au sol, même les escaliers, et il y règne une atmosphère intimiste. La chambre est impeccable."

"Situé dans un beau quartier et à 8 min à pied du métro, c’est un hôtel plus particulièrement tourné vers la clientèle musulmane avec son restaurant halal et l’indication de la direction de la Qibla dans les chambres. Pour le diner, le restaurant est une bonne alternative aux restaurants du quartier. Le petit déjeuner continental est particulièrement chiche. Il y a de bien meilleures offres à proximité. Chambres propres mais souffrant quelque peu d’un manque d’entretien. En fait, un hôtel...

"Daily cleaning is poor; the trash bags we leave behind before going out are not removed. When we return, we find they have simply been moved to a different spot without actually being taken out."

"It's a great hotel right inside the center London. I will come back again in future if I do things around center London."

"Sauberes Zimmer, sehr ruhig, gutes Frühstück, hilfsbereit das Personal"

"Very clean property. Restaurant food was good. Staff went above and beyond for everything. Only problem was water not hot enough in shower."

"Staff was very friendly and willing to help when I had difficult travel situation not related to the hotel. I will come back"

"Room was very small"

"Great location, very comfortable rooms, great breakfast. Would stay again"