Independent, Marcellus, New York

"When I checked in I did not realize I selected an accessible room. So I was put over the front lobby first room. Room 201. In this room you could hear the people sitting outside, the music outside and I was really trying to relax and rest. I asked to have my room moved and was accommodated. Just a warning if that is the type of room you required the windows and walls are thin and you can hear everything from people’s conversations outside to the music being played in the lobby area. The front...

"Room was immaculate and frint desk staff very friendly."

"Some computer glitches but they have been handled."

"The staff was awesome and very helpful especially the young man working the counter, very personable "

"Clean nice staff"

"I think overall it was a pleasant experience; maybe it's because I was there at a suitable time to visit. I only want to complain that no one is at the front counter, and you have to ring the bell to get help. "

"Staff were very friendly and helpful, great service. Comfortable beds, the sofa bed was a bit tired but those are typically uncomfortable on a good day. Would highly recommend and I would stay there again! "

"A simple, quaint place to stay. Very quiet. Staff was wonderful and the location is just a 10-minute drive to Syracuse Airport. Would definitely stay here again. "