Independent, Otterburn, Newcastle-upon-Tyne

"Lovely hotel, friendly and helpful staff "

"Fantastic hotel. Friendly welcoming staff. Loved relaxing in the drawing room Room very spacious and comfortable "

"Friendly staff, large comfy bed, excellent breakfast "

"Staff very helpful and friendly. "

"Easy parking. Friendly host"

"I was a completely unplanned visitor who trekked the moors at night to reach the Inn. Though the only thing that happened on the moors was fulfilling an American's silly Holmesian fantasy of walking the moors at night, everyone was concerned for my safety and I really appreciated that. My stay was wonderful, the food was really delicious, and everyone with whom I spoke was just up-front and pleasant. I will be back some day and guess where I'll stay?"

"Friendly staff, good quality toiletries and the best tea tray in the room"

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...