Khách sạn Ottershaw , Chertsey

"Highly recommend this hotel! Very cozy and good atmosphere. Staff were very helpful! Great location for a west London stay. "

"Great location with fantastic staff however the sound proofing of the rooms let this hotel down significantly. You could hear conversations between the rooms clearly which was likely due to the design and gap between the top of the wall and the ceiling. I moved rooms and slept a lot better so it very much depends if you have someone next door. "

"It is an excellent location, literally a 3-4 minute walk to Victoria Station and 10 minutes from Buckingham Palace. A really good central location with a couple of cool pubs around, and the room worked really well for our group of three. "

"Das Preisleistungsverhältnis war mehr als Top! Kleinigkeiten,die gewöhnungsbedürftig waren.:Fenster die nicht öffnen gehen,keine Toil"

"This by far was the cherry on top! The room was gorgeous, overlooking the Royal Mews. An anniversary dessert was waiting in our room. Staff went above and beyond to make our stay memorable. From the doorman to the server in the dining room everyone made service their goal! The only negative thing I could say is that hallway noise could be heard in the room. Even so, I would recommend the hotel to anyone visiting London."

"We arrived very early and we understand that check-in is at 3:00 pm, but we felt no effort was made to accommodate us sooner. After a long trip, we were hoping for a bit more flexibility or at least some alternative. We sat in a seating area of the hotel to rest for a while, but the sofas were taken away, supposedly for the restaurant, which left us without a place to sit comfortable. Also, the air conditioning was not cooling properly and we were quite hot during our stay, which made the...

"Es war alle super, man konnte früher einchecken. Leider gingen die Fenster nicht auf."

"The staff was amazing. The rooms were clean, I would suggest new pillows as they went flat even using 2 pillows didn’t help. I wasn’t impressed with the breakfast buffet, would not pay for it again."

"We had a deluxe room overlooking the street. The room was spacious, clean and the bed was very comfortable. The bathroom functioned well but ideally would have been a little larger. My partner made use of the spa which she enjoyed and one evening we ate in the restaurant. Overall a very pleasant stay in an excellent location."

"Very clean property, very centrally located, next to Victoria station, several restaurants. The only issue we had was the a/c heat unit went out in our room. They offered us to change however we only had 2 nights left and it was a lot to move. So we chose to stay and they brought a fan. Definitely need adapters for plugs. Overall a nice place "

"Very clean with ensuite bathroom, amazing location. "

"Basement room smelt musty or like moisture. Had to be changed rooms. Staff agreed it did smell. Moved to a new room. The room didn’t had any coffee cups. Also nowhere to put luggage, or anything really. The staff put towels on the bed and literally no where to put them other than the floor. Not well appointed. The staff were great though that’s the only saving grace. "

"Exceptional service and lovely room. "

"Incredible value. Modern, lovely staff & great location. "

"Great location, excellent amenities and extremely helpful staff!"

"We were able to walk or take the subway easily from this location. "

"A wonderful experience "

"."