Khách sạn Ottershaw , Chertsey

"Staff and property excellent but totally disappointed with the breakfast and coffee /light snack shop available. Breakfast on offer was hot food or continental. The hot food available was stone cold, cold plates with cold food. If you decided to have toast, good luck there as the bread had to go through a conveyor toaster 3 times before it registered any colour as ‘toasted’. Then once through one had to search the restaurant for the butter. Milk not by the hot drinks machine tracking again to...

"The staff gave wonderful dinner recommendations. Loved how quiet it was in our room. The breakfast was worth the price as it was especially good. A lot of variety and all fresh and well made. "

"The staff was so delightful, the atmosphere at the drey was wonderful. it’s Beautiful. the bedrooms are small but I knew of that before booking so that was no surprise. Id like to add the floors in the rooms could’ve been vacuumed better. But overall I extremely enjoyed my stay at The Drey. I would 100% recommend to stay at the drey!"

"Wounderful staff, darling hotel in a great location. Rooms are very small."

"Room and bathroom were clean and confortable. Nice place, quiet and safe. Breakfast to improve with variaty and restocking supplies. Overall, we will recommend this place to stay. "

"Was a great place to stay- condition a bit wanting. Overall smaller than I thought"

"Very clean elegant hotel, a bit of a walk to Regent street for shopping. Breakfast was good."

"Mason and Fifth Westbourne Park was a VIBE! Location is great, the rooms and amenities*chefs kiss*. I can't wait to return!"

"When checking in, reception staff said free tea and coffee was available if signing up for loyalty scheme. This simply was not true as everytime I attempted to get a cup of coffee an arguement would start with the bar staff who said you had to sign up on line before arriving at hotel to claim free tea and coffee. Housekeeping never cleaned cups in room and tea, coffee and milk used were never replenished"

"It’s a nice modern clean hotel, a bit more spacious than other hotels I have stayed in London & it’s walking distance to the train station. "

"Breakfast selection was lovely. Room a bit tight, however, bathroom with tub & walk-in shower very large. Room was clean & staff was great."

"Great room, breakfast is ok, love the location too. Very good hotel"

"Much better than expected based on reviews I had seen. No issues at all. Friendly staff at check in (although it's all done on an iPad but you need your booking ref which you don't get from Expedia). Room did what you needed. Good shower, nice bed. No TV but I was barely in the room and no hairdryer but I brought my own. "

"Excellent hotel in really good position for visiting central London. Rooms spacious and clean and had everything you’d expect, and WiFi included. Would highly recommend."

"All perfect"

"Excellent service. Concierge was incredibly helpful. She gave great recommendations for breakfast and Sunday roast. Room service was quick and their coffee was amazing."

"This hotel is gorgeous. The staff is amazing. They go above and beyond. We will definitely stay again when we return to London."

"The room was larger than we expected for England. Great location very short walk to Victoria Coach Station and a few extra minutes walk to Victoria Train Station. Very basic breakfast for 11 pounds…no coffee available to guest during breakfast hours.. it some instant coffee in room. "

"Was fine! “The signature” room that I got still felt very small. Generally quite a small hotel- everything felt a little cramped, but charming enough! "

"Outstanding 5 star hotel "