Khách sạn Plummers Plain

"My only improvement suggestion would be to provide a small squeegee in the bathroom to help move the water to the floor drain, otherwise the floor remains quite wet and can be dangerous when entering the bathroom."

"Just what is needed of a hotel steps from the airport south terminal. Very nice!"

"I liked the location near the motorway - it's a busy golf and leisure club. Car park was full. Very quiet location, rooms spacious but there's no air conditioning. Nice bar where you can get a drink or a snack. Breakfast was nice - service not quite on point"

"Clean and comfortable room Breakfast very limited if you did not want a fried breakfast Limited menu in the evening"

"A very comfortable stay in the heart of Surrey Very clean with pleasant helpful staff Close to rail to London A small town with good shopping Plenty of free parking Decent restaurant but no facility for self catering. No fridge or microwave"

"Overall stay was okay, venue in itself was clean and well maintained. However there was no restaurant open due to a conference being held, only the bar was open with a limited menu. Food took over an hour to arrive and staff had to be reminded several times. On arrival food was cold and at that point not enjoyable for the overly expensive price."

"Awesome, fun themed hotel with a generous breakfast buffet. Kids absolutely loved it. Minutes away from the airport. Unfortunately the shuttle didn’t seem to be reliable- not their fault, it’s an external company service and seems the drivers sometimes skip stops."

"Lovely staff and amazing service! Will come again."

"Stayed for one day, restaurant was convenient, room was spacious and air conditioned, shuttle to airport was a bonus. Would stay again!"

"Reception staff was quite brusque and not at all friendly. Bar staff were excellent. Bar food menu is quite limited and I believe it's the same menu in the dining room (hearsay). To be fair it was just a place to sleep for 5 hours and I didn't see or experience any of the amenities."

"Just there as a stop over whilst we attended a wedding locally but, not at the hotel itself. Very nice, clean and spacious rooms. We did bring our swimming gear but, didn't make it to the pool. We had received a message beforehand about times etc., but maybe something in the room would have helped us to organise ourselves. Breakfast nice, bar food good and staff really friendly. Corridor noise in the morning, I guess with people heading to the amenities, was a little loud. Generally quite...

"Breakfast was fresh! Staff kept on top of keeping it fresh"

"Petit mais parfait pour une nuit avant de prendre l’avion"

"Très belle chambre et située près de l'aéroport. Il n'y a pas de service de navette mais avec un transport en commun ça se fait facilement."

"Very nice place to stay. Thank you"

"I booked a room for one night. I was allocated room 440. The room was unbearably hot and was uninhabitable as a consequence. Despite my protestations I was unable to move rooms and ended up having to sleep in the car. I ended up asking for a refund which is yet to be forthcoming. I am waiting to hear from the nanager"

"The staff were helpful and friendly. The room was clean and comfortable, and well sound-proofed. Breakfast was good quality"

"Staff attentive. Room clean. Location to airport good"

"A great location on our way to Brighton. The staff were very friendly and knowledgeable. The evening meals and breakfast were both delicious with great presentation. A lovely setting. It was an incredibly hot night and a fan aided sleep. Would definitely return."

"This place has so many things that should be great - a beautiful setting, building and amenities. Unfortunately it’s let down by poor management.. From what I can see - the pool is a separate business - run by great staff, as a lido. It’s fab. The hotel is pretty but Fawlty Towers-like in its management. For example, my husband slashed his toe very badly on a broken glass on the lawn and the hotel staff had no idea what to do about it. The lido staff came to the rescue and did an excellent...