Search Hotels in Puerto Juarez, Cancun

"Room is clean, staff are very polite and very helpful. Pools are clean and good for little kids. "

"The rooms were nice. The only thing I have to complain about is that a hat was stolen from inside my room by staff I’m guessing and it was never returned or refunded. Which is very upsetting because the amenities were nice. For my first time being in Cancun I would give it a 3 out of 5 stars, staff was some what rude if though I spoke the same language as them fluently, other than that. Descent location. Descent food. Beds were also descent. "

"clean room excellent staff"

"The pool"

"Absolutely incredible, only thing I did not like was karaoke EVERY NIGHT….. just play music please… other than that, zero complaints."

"Mexicans don’t appreciate tips anymore the bus driver made a nasty comment after I gave what I thought was a reasonable tip as if picking up a suite case should be met with $100 or something (nothing to do with hotel stay just a side note) the “trip guy” aka hotel assistant adventure booking stole a 9% tip on top of charging us 2x more to book the same thing we coulda booked on our own… we paid over $300 for something that cost $100 (based off prices posted at the place) and honestly it felt like a joke the zip line was 100ft or less took 1 hr to wait in lines then got like 25-30 seconds of zipping. The rest of the activity’s sucked too. All around avoid the “travel” guy stay at the hotel and don’t pay for any activities their overcrowded and lame."

"Better improve the asian restaurant menu and quality of the foods."

"Hotel and staff was amazing . Games at the sexy pool were fun absolutely no complaints"

"Great place /experience"