Tìm Resort tại Tulum

"This property had exceptional service and well managed. The food was top notch. My issue comes to the very poorly managed property for beach area. The service at beach was great as usual for secrets brand but the beach area was run down and falling apart. Obviously a very old facility that has been advertised as only several years old. As well as the issue of most of the eating options closed on main resort and no food area open besides the bar and a small hamburger grill table set up to which...

"Amazing view, amazing time! Gorgeous hotel"

"The Spa is fabulous and the staff also. The rooms were very clean,but due to the humidity the floor was always damp."

"Staff and entertainment personnel were really good. Food was average at best, beach area was below average. Mattress was hard, several plugs did not work. Been to much better properties in the past. Overall experience was just average."

"The hotel was excellent only surpassed by the wonderful staff form all parts of the hotel. What lovely people who make the experience a truly pleasurable and memorable trip."

"My wife and I loved our anniversary at this 5 star resort with healthy wildlife and great food, pool, bar, and staff driving the carts. Expedia VIP wristbands were great for daily access to the excellent spa pools (jets, steam, hot tub, plunge, sauna, vitamin shots). Concierges David and Erick were shining stars, booking plans, giving daily updates, checking in, stocking our minibar, and bringing blankets, a memory foam pillow, decor, treats, and bubbly. I always need a concierge now! We loved...

"Service is fantastic. Staff really go above and beyond to make your trip feel special. Food is great. Make sure you ask about all food allergies, as some menu item’s dietary warnings do not match actual ingredients, but the staff are more than knowledgeable enough to warn against potential issues! Pool was amazing, and there were always chairs available! Butler service and cart service were incredibly useful and always available. Rooms were cleaned constantly. Regret leaving so soon, and looking...