Tìm Resort tại Tulum

"Very disappointed with our stay. This resort did not meet the expectations of an all-inclusive vacation. The front desk and management were not accommodating and constantly tried to nickel-and-dime guests. Our A/C didn’t work, and we were told we could move rooms only if we paid extra. We requested two queen beds but were only offered two doubles or one king. The room had ants in the bed, the bathroom was extremely small, and there was little to no privacy because the shower/changing area faced...

"Quedamos muy contentos con nuestras vacaciones en dreams tulum la comida muy rica la atención muy buena la animación espectacular muy buen trabajo el de los chicos eric y rony los muchachos de la barra los de la mesa bufet los de el restaurant francés el chico del hibachi , en fin mi familia y yo quedamos muy complacidos. Gracias!!"

"Favorite staff members: Omera, Miguel, Adeline, and Rosa. Expedia did mess up our traveling friends transfer to airport on way home. Very disappointed that they had to pay for a taxi out of their pocket when they prepaid for their transfers ahead of time!"

"Compré mi paquete de hospedaje y al llegar me cobraron adicional en la propiedad , debería tener esta especificación en la plataforma que las niños de 14 años pagan como adultos . Fue muy desagradable"

"Muy buena atención, a pesar que el mar está pasando por una situación particular con respecto al sargazo, El hotel y su personal se enfocaron en hacerte sentir bienvenido con mucha amabilidad, estaba el hotel con bastante gente por ser fin semana pero aun asi todo fluyó y eso me gustó ya que en otro hotel en esta misma temporada bajo su calidad y en este no fue el caso, la comida y las bebidas de buen nivel y variedad para personas que tienen una dieta limitada por salud, planeamos regresar en...

"Las instalaciones del hotel en general muy bien respecto de la comida y bebidas no eran proporcionales en calidad y sabor con su costo, tienen que mejorar mucho. El spa es lo mejor del hotel 100% recomendable."

"We recently stayed at the Family Selection at Grand Palladium and had a mixed experience. While the property is beautiful, several areas need improvement, especially considering the price. One major disappointment was the beach, where a staff member told us the resort chose not to pay for cleanup, making it unusable during our stay. The resort is just over an hour from Cancun Airport, and round-trip transportation cost us over $200 USD, so plan accordingly. The grounds are lush, well...

"I loved EVERYTHING"

"Loved the property…staff were nice! Just one thing I would have loved free shuttle to and from the airport. À shuttle to the beer by town of playa Del Carmen. Taxis are super expensive and so are the car services. An all inclusive with 5 diamonds can do these little upgrades and would notice a huge difference."

"Fantastic place, great staff and overall a wonderful experience. Will definitely be back."

"Another great visit to HBR. The staff was once again great. There weren’t as many people in both HBR and the larger neighboring properties, but there still was a nice amount of activities and entertainment, and the people (some usuals, some new folks) were lovely and good fun. The spa staff was once again great on HBR’s Sunday afternoon spa takeover which was fun as usual. The food was good, and the restaurants on the larger property once again offered nice choices. They also had a new wine...