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Nhận xét về Austria Trend Parkhotel Schönbrunn

4 out of 5
Austria Trend Parkhotel Schönbrunn
Hietzinger Hauptstrasse 10-14, Vienna, Vienna

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 592/1006 nhận xét" "
Đánh giá 8 - Tốt. 293/1006 nhận xét" "
Đánh giá 6 - Được. 80/1006 nhận xét" "
Đánh giá 4 - Kém. 26/1006 nhận xét" "
Đánh giá 2 - Tồi. 15/1006 nhận xét" "

9,0/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Pam

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a beautiful hotel…nicest place we stayed while in Europe; wonderful rooms and very helpful staff. U-Bonn near by and Schönbrunn entrance just across to street. This will be my go to hotel from now on when in Vienna!
Lưu trú 3 đêm vào Tháng 5, 2024

6/10 - Được

Eleanor, Nassau

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Great location only 4 minutes walk to the U4 train into the main city. Staff were friendly and tried to accomodate. We were disappointed that after requesting our room to be serviced, it wasn't and after requesting clean towels, it took a follow up call almost 3 hours later to receive them.
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Anna Maria

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Hotel staff are friendly and helpful. Hotel restaurant was good. It’s across the street from Schoenbrunn Park and zoo. Beautiful grounds for a walk/jog. Quiet peaceful family friendly area. Great restaurants in the area. The city train station (Hietzing) is across the street. A 10 minute train ride to city center. I reserved a classic room. They are located in an attached back building. Simple, clean and comfortable. If you want a room in the older original hotel you will need to upgrade.
Lưu trú 4 đêm vào Tháng 5, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 27/05/2024
Dear Anna Maria,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed the friendly and helpful service provided by our staff as well as the delicious offerings in our hotel restaurant. It is gratifying to know that you appreciated the convenient location of our hotel, directly across from Schönbrunn Park and the zoo, which offer beautiful settings for a leisurely stroll or jog. We are pleased that you found the area to be quiet, peaceful, and family-friendly, with great dining options nearby. Furthermore, we are glad that the proximity of the city train station (Hietzing) enhanced the convenience of your stay and provided easy access to the city center.We greatly value your feedback and hope to welcome you back soon for another pleasant stay.Sincerely,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Mary

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The close proximity to alot.
Lưu trú 2 đêm vào Tháng 5, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 24/05/2024
Dear Mary,Thank you for your positive review. We are delighted to hear that you enjoyed the close proximity of our hotel to various attractions. Your feedback is truly appreciated, as we strive to provide a convenient location for our guests. Should your travels bring you back to the area, we would be honored to welcome you again.Kindest regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Lisa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 13/05/2024
Dear Lisa,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

8/10 - Tốt

Weiming, Woodinville

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room is super clean and front desk were always friendly and efficient. Breakfast has variety food - it was only me who don’t like processed meat so I had only twice there. Cleaning crew were a little pushy - that I had quiet signs hung up yet they still come-in, consistently. This morning they tried again just after 8am while the check out time is 12. I guess they were afraid of me dirtying the room…? I take it that they treat their jobs seriously, which is a good thing. Just need to be a little more respectful then a perfect stay.
Lưu trú 3 đêm vào Tháng 5, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 13/05/2024
Dear guest Weiming,Thank you for choosing Austria Trend Parkhotel Schönbrunn for your recent stay and for taking the time to share your feedback with us. We are pleased to hear that you found the room very clean and that our reception team was friendly and efficient throughout your stay. It is also wonderful to learn that you appreciated the variety of food options during breakfast.We sincerely apologize for any inconvenience caused by the concerns raised by the cleaning team to ensure that the rooms are well-maintained. We will address this issue with our team to ensure that they pay attention to the privacy and comfort of guests, especially regarding the 'Do not disturb' signs. Please rest assured that your feedback will be used to enhance our services for all our guests.At Austria Trend Parkhotel Schönbrunn, we strive to provide a high standard of service and respect the needs and preferences of our guests. We appreciate your understanding and patience in this matter. Should you decide to stay with us again, we will do our best to ensure a more pleasant and comfortable experience.Sincerely,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Weiming, Woodinville

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room is spacious and very very clean. A couple minutes walking from subway and bus stations, it out of the city center yet an easy reaching hotel. Staff is friendly and efficient. Breakfast has many choices of food and, quiet a few restaurants around. Also across the street from the zoo and one of the major palaces.
Lưu trú 5 đêm vào Tháng 4, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 13/05/2024
Dear guest Weiming, thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed the spacious and clean room, as well as our convenient location near public transportation. Our team takes pride in providing friendly and efficient service to all our guests. It's great to know that you appreciated the breakfast options and the nearby dining choices. We hope you had a wonderful time exploring the zoo and the palace across the street. Kindest regardsSebastian Siegfried General Manager Austria Trend Parkhotel Schönbrunn

4/10 - Kém

Julia Laura

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Personal war sehr bemüht und freundlich, kennen sich in der Umgebung aber wenig aus. Über Parkmöglichkeiten außerhalb des nebenan gelegenden Parkhauses (für nur 40€ pro Tag!) wusste keiner Bescheid, auf Nachfrage, ob wir in der Straße nebenan parken dürfen hieß es ja, da es am Wochenende kostenlos sei. Nach 3 Stunden hatten wir einen Strafzettel vom „kostenlosen“ Parkplatz. Das Zimmer, sowie dessen Zustand ist für diesen Preis absolut nicht gerechtfertigt. Das Doppelbett bestehend aus zwei Einzelbetten rutscht in der Nacht permanent auseinander, die Stühle kippeln, das Mobiliar in die Jahre gekommen und stark abgenutzt. Die Toilette roch immer nach Urin. Das Waschbecken im Bad hatte mehrere Sprünge, Badewanne hatte ein Loch, Heizungen heizen nicht richtig. Unser Zimmer war im Anbau und dazu musste man lange Flure entlang gehen. Die Böden dort waren sehr dreckig und die Teppiche, sowie Wände voller Flecken. Alles in allem ist sehr aufgefallen, dass das Hotel in die Jahre gekommen ist, auch wenn es auf den ersten Blick nicht so scheint. Einen Wecker gab es unter der Woche ebenfalls. So wurde man durch handwerkliche Arbeiten in den umliegenden Zimmern liebevoll ab 6:30 aus dem Bett gehämmert. Das Frühstücksbuffet bietet sehr viel Auswahl und einen aufmerksamen Service. Die Qualität war in Ordnung, leider waren die Semmeln bis auf einen Tag immer trocken und hart. Die Umgebung ist unschlagbar. Es gibt eine super öffentliche Anbindung. Der Schlosspark ist direkt vor der Haustür.
Lưu trú 6 đêm vào Tháng 4, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 03/05/2024
Sehr geehrte Julia Laura, Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Es tut mir aufrichtig leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Wir bedauern sehr, dass Sie mit den Parkmöglichkeiten und dem Zustand des Zimmers unzufrieden waren. Hinsichtlich des Parkens außerhalb des nebenan gelegenen Parkhauses möchten wir darauf hinweisen, dass die Garage nicht zum Hotel gehört und von einem externen Betreiber betrieben wird. Leider haben wir keinen Einfluss auf die Preisgestaltung und die Parkplatzgröße. Wir bedauern sehr, dass Sie mit dem Parkangebot nicht zufrieden waren. Da die Garage nicht zum Hotel gehört und von einem externen Betreiber als öffentliche Garage angeboten wird, können wir auf die Preisgestaltung, die Parkplatzgröße und die Verfügbarkeit leider keinen Einfluss nehmen. Trotz beständiger Nachfragen unsererseits können wir derzeit leider keine Kooperation anbieten. Leider gilt seit März 2022 eine flächendeckende Kurzparkzone in ganz Wien für alle Autofahrer, welche nur in der Nacht und am Wochenende aufgehoben ist und somit kostenfreies Parken auf der Straße möglich ist (Achtung Kennzeichnung). Leider können wir hier an dieser Stelle nicht nachprüfen, wo und wann Sie den Strafzettel erhalten, nur dass Sie an einem Freitag angereist sind und die Kurzparkzone erst um 22 Uhr am Abend bis Montag in der Früh 9 Uhr aufgehoben ist - ausgenommen zusätzliche Verbotstafeln.Alternativ gibt es eine günstige Park&Ride Anlage am Stadtrand welche direkt mit der U-Bahn zu erreichen ist - gerne ist unserer Rezeption mit Informationen behilflich.Es freut uns zu hören, dass Sie das Frühstücksbuffet genossen haben und die öffentliche Anbindung sowie die Lage des Schlossparks zu schätzen wussten. Bezugnehmend auf Ihre Kritik zur Bettensituation: das von Ihnen gebuchte Classic-Zimmer verfügt automatisch über zwei Einzelbetten, unsere Superior-Kategorie über 2 Einzelbetten oder 1 Doppelbett und ab der Premiumkategorie offerieren alle Zimmer standardmäßig über Doppelbetten. Die Bettenkapazität wird bei jeder Zimmerkategorie mit der restlichen Zimmerausstattung beschrieben. Wir bedauern Ihr Missverständnis sehr.Es ist bedauerlich zu hören, dass Sie mit dem Zustand des Zimmers nicht zufrieden waren. Wir werden Ihr Feedback bezüglich der Betten, Möbel, Toilette, Badewanne, Heizung und Sauberkeit des Zimmers mit den entsprechenden Abteilungen weiterverfolgen und intensiv besprechen und unser Möglichstes tun werden, um unsere Angebote in Zukunft zu verbessern. Gleichzeitig möchten wir uns in aller Form bei Ihnen entschuldigen und hoffen, dass Sie unsere Entschuldigung annehmen möchten.Trotzdem würden wir uns sehr freuen, wenn wir Sie eines Tages wieder als unseren Gast begrüßen würden. Natürlich werden wir alles tun, um sicherzustellen, dass Sie Ihren Aufenthalt in vollen Zügen genießen können.Mit lieben Grüßen, Sebastian Siegfried General Manager Austria Trend Pa

8/10 - Tốt

angela

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff, lovely hotel, great shower, close to transport, bonus of having Schonbrunn just over the road, great breakfast choice
Lưu trú 7 đêm vào Tháng 4, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 03/05/2024
Dear Angela, thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay with us, from the friendly staff to the great shower and our convenient location near transport and the beautiful Schonbrunn palace. We are also glad that you appreciated our breakfast selection. Your kind words motivate us to continue providing excellent service. Kindest regardsSebastian Siegfried General Manager Austria Trend Parkhotel Schönbrunn

8/10 - Tốt

Donato, CALOLZIOCORTE

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Struttura molto ampia con tante camere con spazio sufficiente, tavolino, sedie e armadi. L'hotel ha un bar interno e anche un altro ristorante/bar attiguo (aperto anche agli esterni, un po' caro ma con cibo buono e porzioni abbondanti) e una sala breakfast molto grande con una colazione a buffet molto ben fornita, con cibo sempre fresco, e molto varia. Pulizia buona. Reception molto lenta con receptionist che talvolta non padroneggiano l'inglese (mentre tutto il resto del personale, da camerieri a donne delle pulizie parlano un buon inglese). Hotel comodissimo per esser raggiunto con la metro (7 minuti a piedi). È anche molto comodo per visitare il palazzo di Schonbrunn. Nei dintorni c'è qualche ristorante, tre o quattro buoni, gran parte mediocri e qualcuno da evitare (trappola per turisti). Poco distante c'è anche un supermarket. In definitiva davvero una buona scelta
Lưu trú 3 đêm vào Tháng 4, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 29/04/2024
Dear guest Donato,Thank you for taking the time to share your experience at our Austria Trend Parkhotel Schönbrunn. We are pleased to learn that you appreciated the vastness of the property, the comfort of the rooms, and the variety of services available such as the in-house bar, the adjacent restaurant/bar, and the breakfast room. We are also happy that you found the cleanliness of the property satisfactory and were able to enjoy a well-stocked buffet breakfast with fresh and varied food.We apologize for any inconvenience you experienced regarding the slowness of the reception and the proficiency in English of some receptionists. We will work on improving this aspect to ensure a more efficient and accurate service in the future. We appreciate your feedback regarding the hotel's convenience for accessing the metro and visiting Schonbrunn Palace.Your mention of nearby restaurants is valuable; we will take this into consideration to provide our guests with helpful recommendations during their stay. We regret the inconvenience related to lower-quality restaurants and will do our best to offer targeted advice to our guests.Thank you again for your feedback and for choosing to stay at our hotel. We hope to welcome you again in the future to provide you with an even more pleasant and comfortable experience.With kind regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

8/10 - Tốt

Heinz-Jürgen, Einbeck - Hullersen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gegenüber vom Schlosspark, nahe zum Schloss Schönbrunn. Viele verchiedene Zimmertypen verfügbar. Ruhige Zimmer trotz Bim. Auf günstige Angebote achten. Wien Zentrum mit U4 in ca. 20 Min..
Lưu trú 7 đêm vào Tháng 4, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 29/04/2024
Lieber Heinz-Jürgen, vielen Dank für Ihr wertvolles Feedback. Es freut uns zu hören, dass Sie die Nähe zum Schlosspark und Schloss Schönbrunn genossen haben. Unser Hotel bietet in der Tat eine Vielzahl von Zimmertypen, um den individuellen Bedürfnissen unserer Gäste gerecht zu werden. Wir empfehlen, regelmäßig unsere günstigen Angebote zu prüfen. Die gute Anbindung mit der U4 ins Zentrum von Wien ist sicherlich ein weiterer Pluspunkt. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit lieben GrüßenSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

natale

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Un hotel veramente da provare. Meraviglioso
Lưu trú 3 đêm vào Tháng 4, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 08/04/2024
Dear guest Natale, thank you for your positive feedback! We are pleased that you enjoyed our hotel. It would be a pleasure to welcome you again in the future. Best regards,With kind regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

6/10 - Được

Carolina

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, tiện nghi, dịch vụ
We loved the lobby! The toilet smelled bad and there where hairs on the floor. Room was very distant, specially if you are carrying luggage. We arrived early and our room was not really and bellman was super nice, he recieved our luggage and showed us the way to restaurants in the área.
Lưu trú 1 đêm vào Tháng 4, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 08/04/2024
Dear Carolina, The feedback from our guests is the motivation to always do our best and to ensure that you feel at home with us. Your opinion is very important to us, because we would like to improve in every respect in order to be able to offer our valued guests an even better feeling of well-being during their stay.We are very sorry that your stay was not fulfilling your satisfaction and we assure you that this does not correspond our usual high quality standard.Please be assured that we will follow up and discuss your feedback with the relevant departments and do our utmost to improve our offerings in the future. At the same time, we would like to formally apologize to you and hope that you will accept our apology.Nevertheless, we would be very happy if we would welcome you again as our guest one day. Of course we will do everything we can to ensure that you can enjoy your stay to the fullest.Kindest regards, Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

8/10 - Tốt

Anwar

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 4, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 08/04/2024
Dear guest Anwar,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara HahnGuest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Sonja

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 22/04/2024
Liebe Sonja,wir freuen uns, dass wir Sie als Gast im Austria Trend Parkhotel Schönbrunn begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara HahnGuest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

MARTIN, Tainach

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Anbindung U-Bahn
Lưu trú 2 đêm vào Tháng 3, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 29/03/2024
Lieber Martin,wir freuen uns, dass wir Sie als Gast im Austria Trend Parkhotel Schönbrunn begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Marcus

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very imperial experience. Much to recommend.
Lưu trú 3 đêm vào Tháng 3, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 27/03/2024
Dear Marcus, thank you for sharing your positive feedback with us. We are delighted to hear that you had an imperial experience and found much to recommend. Your kind words truly motivate us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay. Kindest regardsSebastian Siegfried General Manager Austria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

manabu

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ありがとうございました。
Lưu trú 4 đêm vào Tháng 3, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 25/03/2024
Dear guest Manabu, thank you very much for your kind words. We are delighted that you enjoyed your stay with us. Your appreciation means a lot to us. We look forward to welcoming you back in the future. Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

6/10 - Được

Alessandro

Đi cùng gia đình và trẻ nhỏ
camera basica oltre la media
Lưu trú 4 đêm vào Tháng 3, 2024
Austria Trend Parkhotel Schönbrun trả lời vào 08/03/2024
Dear Alessandro,Thank you for sharing your experience at our Austria Trend Parkhotel Schönbrunn. We are pleased to hear that your room was above average. However, if you have any suggestions on how we can further improve, please do not hesitate to share them with us. We appreciate your comments and will take them into consideration to make our guests' stay even more enjoyable.With kind regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Christel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We are familiar with the district and also the hotel. There are a lot of possibilities to explore the district (Schönbrunn Castle) as well to get within some minutes to the center.
Lưu trú 3 đêm vào Tháng 3, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 07/03/2024
Dear Christel,Thank you for choosing Austria Trend Parkhotel Schönbrunn and taking the time to share your positive review. We are delighted to hear that you are familiar with the district and our hotel. Our location near Schönbrunn Castle offers many opportunities for exploration, and our convenient access to the city center ensures a seamless travel experience. We appreciate your kind words and we hope to welcome you back soon.Kindest regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

kei

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
シェーンブルン宮殿を観光する為に前泊しました。 ホテル周辺のレストランは22:00前にはキッチン閉めてしまうので、マックかfoodra使いましょう。 朝食追加(28€)しましたが、種類も豊富で特にパンケーキが美味しかったです。
Lưu trú 1 đêm vào Tháng 2, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 28/02/2024
Dear guest Kei,Thank you very much for your stay. It is an honor that you chose our hotel to visit Schönbrunn Palace. It seems that you noticed the early closing of the nearby restaurants. Your kind words about the plentiful breakfast, especially the pancakes, make us very happy. We value your opinion. We look forward to welcoming you again.With kind regards,Sebastian SiegfriedAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Taner

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Top Hotel
Super schönes Haus, sehr ruhig und sauber. Bett war sehr bequem, Zimmer ruhig, sauber und groß. Frühstück war sehr reichhaltig und lecker.
Lưu trú 1 đêm vào Tháng 2, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 23/02/2024
Lieber GastTaner,vielen Dank für Ihre freundliche Bewertung! Es freut uns zu hören, dass Sie mit unserem schönen und ruhigen Hotel zufrieden waren. Es ist unser Ziel, unseren Gästen einen angenehmen Aufenthalt zu bieten, und es ist großartig zu hören, dass Sie das bequeme Bett, das geräumige und saubere Zimmer sowie das reichhaltige und leckere Frühstück genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit lieben Grüßen,Sebastian SiegfriedHoteldirektorAustria Trend Parkhotel Schönbrunn

4/10 - Kém

Vijaya, Mississauga

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
There was construction going on and I could not sleep in the mornings. The hotel staff was negligent in putting me in a room near where the construction was happening knowing well that it would cause disturbance.
Lưu trú 4 đêm vào Tháng 2, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 21/02/2024
Dear Vijaya,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the construction noise during your stay. We understand how important a good night's sleep is and we regret that we were unable to provide you with a quiet room. Your comments have been duly noted, and we will take them into account for future improvements. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Kindest regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

GERHARD

Lưu trú 5 đêm vào Tháng 2, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 21/03/2024
Lieber Gerhard,wir freuen uns, dass wir Sie als Gast im Austria Trend Parkhotel Schönbrunn begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Michaela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
passt super
Super Lage, sehr freundliches Personal, Zimmer sauber und alles bequem
Lưu trú 1 đêm vào Tháng 2, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 20/02/2024
Liebe Michaela,Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung für unser Hotel zu schreiben. Es freut uns zu hören, dass Sie mit der Lage, dem freundlichen Personal und den sauberen Zimmern zufrieden waren. Wir werden Ihr positives Feedback gerne an unser Team weiterleiten. Sollten Sie in Zukunft weitere Anliegen oder Fragen haben, stehen wir Ihnen jederzeit zur Verfügung.Mit lieben Grüßen,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Felipe

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 21/03/2024
Dear Felipe,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Natalie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 2, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 19/02/2024
Dear Natalie,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Michael, Pörtschach

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lage und Ambiente top, imperiales Flair, trotz der Größe familiär
Lưu trú 1 đêm vào Tháng 2, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 15/02/2024
Lieber Michael,vielen Dank für Ihre positive Bewertung unseres Austria Trend Parkhotel Schönbrunn! Es freut uns sehr zu hören, dass Ihnen die Lage und das Ambiente gefallen haben und Sie das imperiale Flair genossen haben. Wir sind stolz darauf, eine familiäre Atmosphäre zu schaffen, trotz der Größe des Hotels. Mit lieben Grüßen,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Norman

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The manager of the Hotel was incredible. Very understanding and helpful.
Austria Trend Parkhotel Schönbrunn trả lời vào 13/02/2024
Dear Norman,Thank you very much for taking the time to share your positive feedback about your recent stay at Austria Trend Parkhotel Schönbrunn. We are delighted to hear that you found our manager to be incredible, understanding, and helpful. It is always our aim to provide exceptional service and ensure our guests have a pleasant experience. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future.Kindest regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Ludwig

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Austria Trend Hotel Maximilian trả lời vào 13/02/2024
Lieber Ludwig,wir freuen uns, dass wir Sie als Gast im Austria Trend Hotel Maximilian begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Hotel Maximilian

8/10 - Tốt

Werner

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel befindet sich in einem historischen Gebäube. Es war einst das Gästehaus des Kaisers Franz Joseph. Das Schloss Schönbrunn und der Zoo sind in ca. 10 Minuten zu Fuß erreichbar. U-Bahn und Straßenbahn Haltestelle Hietzing befindet sowie Einkaufsmöglichkeiten und Restaurants befinden sich in der Nähe. Die Zimmer sind geschmackvoll eingerichtet.
Lưu trú 2 đêm vào Tháng 1, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 31/01/2024
Lieber Werner,Vielen Dank für Ihre Bewertung unseres Hotels Austria Trend Parkhotel Schönbrunn. Es freut uns zu hören, dass Ihnen die geschmackvolle Einrichtung unserer Zimmer gefallen hat. Unsere Lage in einem historischen Gebäude, das einst das Gästehaus des Kaisers Franz Joseph war, ermöglicht es unseren Gästen, das nahegelegene Schloss Schönbrunn und den Zoo bequem zu Fuß zu erkunden. Auch die U-Bahn- und Straßenbahnhaltestelle Hietzing sowie Einkaufsmöglichkeiten und Restaurants befinden sich in der Nähe. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute.Mit lieben Grüßen,Sebastian SiegfriedHoteldirektorAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Easily the best hotel in Vienna.
Another fantastic nights stay at Parkhotel Schönbrunn - everything was fantastic as always, the staff are amazing (Andreas was incredible at checkin). Thank you and look forward to staying again.
Lưu trú 1 đêm vào Tháng 1, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 26/01/2024
Dear Robert,Thank you for choosing Austria Trend Parkhotel Schönbrunn for your recent stay in Vienna. We are delighted to hear that you had another fantastic experience with us and that our staff, especially Andreas, provided you with excellent service. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay.Kindest regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Sarah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Had a wonderful time and the hotel was beautiful. We even got a free upgrade to our room which made the stay more special.
Lưu trú 1 đêm vào Tháng 1, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 25/01/2024
Dear Sarah, Thank you for taking the time to share your positive experience at Austria Trend Parkhotel Schönbrunn. We are delighted to hear that you had a wonderful time and found our hotel beautiful. It's always a pleasure to provide our guests with a free room upgrade to make their stay more special. We hope to have the pleasure of welcoming you back in the future.Kindest regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Marcus

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice and relatively recently upgraded hotel close to Schönbrunn. Very helpful staff when I had a double booking due to my own fault. Will come again!!
Lưu trú 1 đêm vào Tháng 1, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 18/01/2024
Dear Marcus,we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions.We are delighted to read that you enjoyed your stay in Vienna and that you felt so comfortable and welcome in our Austria Trend Parkhotel Schönbrunn – thank you for your recommendation and for your wish to come back!We would be honored to welcome you again as our valued guest.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Peter

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location if you want to visit Zoo and Schonbrunn palace. Just few minutes walk. Also metro stop is just behind corner if you want to explore rest of the city. There's public underground parking connected to hotel too. Hotel was great, would definitely use it again.
Lưu trú 2 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 17/01/2024
Dear Peter,we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions.We are delighted to read that you enjoyed your stay in Vienna and that you felt so comfortable and welcome in our Austria Trend Parkhotel Schönbrunn – thank you for your recommendation and for your wish to come back!We would be honored to welcome you again as our valued guest.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Rafael

Lưu trú 5 đêm vào Tháng 1, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 09/01/2024
Lieber Rafael,wir freuen uns, dass wir Sie als Gast im Austria Trend Parkhotel Schönbrunn begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Rachel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 09/01/2024
Dear Rachel,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Rachel

Lưu trú 3 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 09/01/2024
Dear Rachel,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

4/10 - Kém

Uli

Không thích: Sạch sẽ, nhân viên & dịch vụ
Während 3 Übernachtungen wurde kein einziges mal die Zimmer gereinigt und bei Abreise unsouverän reagiert. Leider Massenabfertigung und schlecht geleitet. Schade
Lưu trú 3 đêm vào Tháng 1, 2024
Austria Trend Parkhotel Schönbrunn trả lời vào 15/01/2024
Lieber Gast Uli, Das Feedback unserer Gäste ist der Antrieb stets unser Bestes zu geben und dafür zu sorgen, dass Sie sich bei uns wie Zuhause fühlen. Ihre Meinung liegt uns sehr am Herzen, denn wir möchten uns in jeglicher Hinsicht verbessern um für unsere werten Gäste ein noch schöneres Wohlfühlgefühl bei ihrem Aufenthalt ermöglichen zu können. Wir bedauern sehr, dass Ihr Aufenthalt nicht zu Ihrer Zufriedenheit verlaufen ist und versichern Ihnen, dass dies nicht unserem gewohnten Standard entspricht.Bitte seien Sie versichert, dass wir Ihr Feedback mit den entsprechenden Abteilungen weiterverfolgen und intensiv besprechen und unser Möglichstes tun werden, um unsere Angebote in Zukunft zu verbessern. Gleichzeitig möchten wir uns in aller Form bei Ihnen entschuldigen und hoffen, dass Sie unsere Entschuldigung annehmen möchten.Trotzdem würden wir uns sehr freuen, wenn wir Sie eines Tages wieder als unseren Gast begrüßen würden. Natürlich werden wir alles tun, um sicherzustellen, dass Sie Ihren Aufenthalt in vollen Zügen genießen können.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

8/10 - Tốt

Shelly

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and clean property but location is not recommended too far from city centre only one sightseeing nearby rest all location far away . Limited option for food . As per the price they charged better to book in centre area for more option like food , shopping and sightseeing.
Lưu trú 2 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 09/01/2024
Dear Shelly,thank you for staying in our Austria Trend Parkhotel Schönbrunn and sharing your constructive feedback with us.We regret deeply that our hotel did not meet your expectations and we assure you that this does not correspond to our usual standard. We have to apologize for the inconveniences during your stay. Even if your experience with us has not been as expected, it helps us further to improve our product and service. Of course we will discuss these points in our quality meeting to address the points of criticism.We are looking forward to welcoming you back in the future and wish you all the best.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

MARTHA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
accesibilidad de servicios, habitaciones, ubicacion del hotel en Viena.
Lưu trú 7 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 09/01/2024
Dear Martha,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

6/10 - Được

Leeroy

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Không thích: Sạch sẽ, nhân viên & dịch vụ
Wir als Paar waren über Neujahr (4 Nächte) in dem Hotel und das Personal war so überfordert. Wir vermuten aufgrund des Häufigen Wechsels der Hotelgäste. Wir haben 3 mal das falsche Zimmer erhalten. Für ein gebuchtes Doppelbett kriegt man 2 zusammengeschobene Betten & ein Topper. Das Zimmer war sehr schön aber die Sauberkeit war schrecklich. Haare in der Badewanne, der Boden voller Krümmel die deutlich sichtbar waren. Am nächsten Tag wurde das Zimmer einfach nicht geputzt als wir anriefen kam nur jemand das Bett machen & die Tücher wurden gewechselt. Am 3ten Tag war jemand da aber der Boden sah sogar noch schlimmer aus, Möbel nicht abgewischt alles staubig und fleckig. Am 4ten Tag haben wir die Reinigung im Flur angetroffen und Sie gefragt ob der Boden nie gereinigt wird. Sie meinte dann das Sie 2 Tage frei hatte und nicht weiss wer davor geputzt hat. Ebenso erzählte sie uns das viele Reinigungskräfte Urlaub bekommen haben und sie mit dem häufigen Wechsel nicht mehr nachkomme mit gründlich putzen, sonst sei das Hotel sauber. Sie sagte auch das viele Reklamationen rein kamen. Wir haben beim Frühstück und bei der Reception auch mitbekommen wie andere Hotelgäste sich über die Sauberkeit beschwerten. Im Speisesaal wurden die Tische nicht mal feucht gereinigt nur mit einer trockenen Serviette abgewischt.
Lưu trú 4 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 09/01/2024
Lieber Gast Leeroy, Das Feedback unserer Gäste ist der Antrieb stets unser Bestes zu geben und dafür zu sorgen, dass Sie sich bei uns wie Zuhause fühlen. Ihre Meinung liegt uns sehr am Herzen, denn wir möchten uns in jeglicher Hinsicht verbessern um für unsere werten Gäste ein noch schöneres Wohlfühlgefühl bei ihrem Aufenthalt ermöglichen zu können. Wir bedauern sehr, dass Ihr Aufenthalt nicht zu Ihrer Zufriedenheit verlaufen ist und versichern Ihnen, dass dies nicht unserem gewohnten Standard entspricht.Bitte seien Sie versichert, dass wir Ihr Feedback mit den entsprechenden Abteilungen weiterverfolgen und intensiv besprechen und unser Möglichstes tun werden, um unsere Angebote in Zukunft zu verbessern. Gleichzeitig möchten wir uns in aller Form bei Ihnen entschuldigen und hoffen, dass Sie unsere Entschuldigung annehmen möchten.Trotzdem würden wir uns sehr freuen, wenn wir Sie eines Tages wieder als unseren Gast begrüßen würden. Natürlich werden wir alles tun, um sicherzustellen, dass Sie Ihren Aufenthalt in vollen Zügen genießen können.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

10/10 - Xuất sắc

Zigang

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
we stayed at this hotel for 2 nights. the location is great, right across street from the palace. the hotel staff was very helpful. breakfast was very expensive.
Lưu trú 2 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 08/01/2024
Dear guest Zigang,first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel.If you are planning your next trip to your exciting city, we would be delighted to be your host again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Irene

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel
Lưu trú 3 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 01/02/2024
Dear Irene,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Panagiotis

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 01/02/2024
Dear guest Panagiotis,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Paulo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excelentes hotel
Lưu trú 6 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 08/01/2024
Dear Paulo,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Elena

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 08/01/2024
Dear Elena,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10/10 - Xuất sắc

Cahil

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent room wonderful staff.
Lưu trú 1 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 08/01/2024
Dear Guest Cahil,Thank you for this wonderful comment! We are very pleased that you were particularly impressed by the qualities of our team. We will be happy to share this motivating feedback with our employees.We look forward to welcoming you again soon.With kind regardsBarbara Hahn, Guest Relations - for the team of Austria Trend Parkhotel Schönbrunn

8/10 - Tốt

Helfried, New York

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 08/01/2024
Lieber Gast Helfried,wir freuen uns, dass wir Sie als Gast im Austria Trend Parkhotel Schönbrunn begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

4/10 - Kém

Arnt

Khách đi công tác
Không thích: Sạch sẽ
Helt greut opphold.
Lưu trú 5 đêm vào Tháng 12, 2023
Austria Trend Parkhotel Schönbrunn trả lời vào 08/01/2024
Dear Arnt,we are pleased to welcome you as our esteemed guest at the Austria Trend Parkhotel Schönbrunn and that you took the time to share your impressions with us.As we always strive to continually improve our offerings and services, we would like to ask politely if you could tell us the details of your stay. Only with your help, we get the possibility to make positive changes. Your feedback is highly appreciated!At the same time we would like to apologize for the inconveniences caused to you.Thank you very much for your help and we wish you a successful day!Kindest regards,Barbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team