Compare and book 4 Star hotels in Costa Mujeres, Quintana Roo

"Staff were amazing, super helpful and friendly! Definitely worth it. It was beautiful, my family and I loved it. I could let my kids off without having to worry about anything harming or anything happening to them, definitely recommend"

"Beautiful clean hotel! Overall our 6 night stay was great, beach is clean and beautiful. However the front desk was not very welcoming when we first arrived. We couldn't help to notice and didn't like that there was a male host at the Agave restaurant that was rude shouting at a couple that seating was closed. The food was good but definitely not as bad as some people complain in reviews, but can always be better. Ricardo the Bartender was AWESOME and is a hard worker. Make sure you tip him! Ivan the server from the buffet was extremely welcoming and great! Other than that, we feel it was a good hotel and we would stay there again."

"If you’re looking for a quieter, more laid-back resort without constant daytime activities, this place is perfect. The atmosphere is very chill and relaxing, and the smaller size of the resort makes it feel much less crowded and more peaceful compared to larger resorts. There are three restaurant options including the buffet. The Italian and Japanese restaurants were both fantastic, and the buffet was consistently reliable with good variety throughout the stay. The staff really made the experience even better. Room service was excellent, and the bartenders were amazing especially Antonio, Felipe, Fernando, and Miguel. They were friendly, always making jokes and having drinks and shots ready for us before we even finished our drinks, everyday we’d walk in and they’d know us by name. Incredible service. "

"Very disappointing experience. The jet ski staff refused to accommodate a simple and reasonable request. I paid for 30 minutes and wanted to divide the time between my family, including a short 5-minute ride for my 7-year-old daughter. There was no flexibility at all — just a flat refusal, even though I paid for the full time and should be able to use it as I want. On top of that, the prices are extremely overpriced for this level of service. The facility itself is also poorly designed and inconvenient. The floors are very slippery, which feels unsafe, especially for families with kids. Moving around with a stroller is frustrating — there are no clear or direct exits to the pools, and you end up walking through what feels like a maze just to get around. Overall, not family-friendly and definitely not worth the price."