Compare and book 5 Star hotels in Yucatan Peninsula, Mexico

"Good experience staying here. Will come back again!"

"From beginning to end. Best customer service a mile. Pools super clean and lazy river around the property. 8 different restaurants to choose from. jr suite very clean and confortable bed. The best all inclusive for adults only. "

"Excelent service, clean property and excellent food "

"The rooms are slightly aged and it showed. The room jacuzzi tub is pointless as it would take a year to fill. There is a lot of upsale on sight including in the restaurants. The stake house was not great pumped the air with liquid smoke smell and everything on the menu had liquid smoke on it. The Mexican and Italian Restaurant was okay. "

"The whole place is clean and beautiful, most of the staff is helpful and very friendly. The people trying to constantly sell you the package upgrade are VERY friendly. The food is Mid at best, if you want a good pastry forget about it. The pool is beautiful, and the water park looks fun but it all closes at 5pm so it's hard to enjoy if you are doing any excursions or tourism. But if you have any issues, booking schedules, dinner reservations or anything else, good luck. Noone knows what's going on, we were bounced around for hours going in circles being told to do one thing tomorrow to fix it, just to me told tomorrow... No that can't be done! However, they have no issues trying to sell you on the idea of spending 10's of thousands of dollars. On their "world class" resort. That in reality is not better than any cruise ship I've been on."

"Xcaret was an experience. the property is massive and even if you're planning to partake in all of the all-fun-inclusive park activities, you should take a day to explore the hotel's property. Because there are so many employees, there were some crossed wires with "