Khách sạn gần Cenote Verde Lucero tại Puerto Morelos

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"Si. Todo bien con la alberca."

"The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I...

"This property is gorgeous. The staff is so friendly. There are so many activities on the property "

"It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive "

"Loved Valentin and will definitely be back! The food, the staff, the amenities, the activities and everything else was amazing. Would highly recommend if going to Mexico, my mother and I didn't have a single sketchy moment and enjoyed our entire stay! "

"This place is a hidden gem . I am glad I found this place. Security was great and host was easy and fast thanks again "

"Staff very helpful and kind! The resort is very dated! Hot tub in our casita suite did not work, and no discount was offered when we reported it! Our private pool was slimy, dirty, and was NEVER cleaned our entire stay (7 nights)! Would definitely not recommend this resort to anyone! It was a very disappointing stay and Expedia should know that this resort only wants to sell memberships, at our check in, thru out our stay, and even the day we left waiting for our transportation to return to...

"Upon coming to the hotel, I was told that they did not recognize Expedia as my company I went through for my reservation. Multiple conversations were had and it never changed. There was no room upgrade. There was no hundred dollar. Credit toward the spa. Despite telling me the whole time that I had no connection to Expedia for my reservation at the very end when I was checking out, I had an employee from the resort say to me that I booked with Expedia when he was attempting to sell me one of...

"Comfy bed and pillows in a nice new room. Nice bathroom too!"

"Todo estaba bien."

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"This hotel was Perfect! I would highly recommend it for family’s with children. The amenities are amazing to keep little ones busy all day! "

"Great stay! We will definitely return to this resort. "

"Excellent staff"

"Service, food and property were stellar. "

"They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!"