Khách sạn gần Cửa hàng Cirque du Soleil tại Vidanta Riviera Maya tại Playa del Carmen

"Poolside seating was plentiful and comfortable "

"We just returned yesterday after a one-week stay at the Jungala Hotel and I wanted to give you some tips/thoughts My family of 3 stayed in room 1855 - no stairs and around the corner from the concierge and the coffee (FREE!) No complaints about the room - it’s stunning! Bring a wine stopper, salt and pepper! Cleaning staff and concierge were fantastic Restaurants: make resos ahead through concierge on What’s App Salum - it has a great vibe - very picturesque - plenty of food options you...

"It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive "

"Food was great but honestly very boring hotel "

"The service was above and beyond food was OK. Everything was clean. It was just a little bit crowded because of spring break."

"Very large property and beautiful grounds. The property is overall pretty well maintained but this is an older resort. The swim up pool rooms were nice and we enjoyed swimming from the room to the larger pools and bars. Plenty of restaurant options but overall the food was 50/50 for us. Some items were pretty good and others were not. Also compared to some other resorts we've stayed at the restaurant staff was a little slower. Overall all resort staff was friendly and helpful. One thing that we...

"Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable."

"Staff very helpful and kind! The resort is very dated! Hot tub in our casita suite did not work, and no discount was offered when we reported it! Our private pool was slimy, dirty, and was NEVER cleaned our entire stay (7 nights)! Would definitely not recommend this resort to anyone! It was a very disappointing stay and Expedia should know that this resort only wants to sell memberships, at our check in, thru out our stay, and even the day we left waiting for our transportation to return to...

"They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!"

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"It was a pleasant stay except that! The hot water does not work, the air conditioning fails 1 time out of 4. Not to mention that the pool's water levels are too low, so the filter doesn't work.…. "

"Room was clean! Staff were very friendly and helpful all the time. "

"Deeply Disappointed – Zero Support from Expedia and Grand Residences I am extremely disappointed in both Expedia and Grand Residences Riviera Cancun for their complete lack of support and accountability during a period of active travel restrictions. My request was simple: change my travel dates due to the U.S. travel advisory in effect at the time. I did not ask for a cancellation, I did not ask for a refund—only a date modification so I could still enjoy the stay at a later, safer time. I...

"staff "

"The owners, Mark and Irina are fantastic host. Chef Derek is great. The place is truly serene and amazingly beautiful. The Glass house is very nice. Highly recommended ! My suggestion: Is to have a small microwave and coffee maker. Also, a dolly to transport the luggage’s to the suites. "

"Excellent staff"

"Overpriced. "

"The room we had was quite lovely and clean. The staff all around the resort were friendly and extremely helpful with any requests."

"La propiedad está muy hermosa, Pablo Rendón en la registracion nos dio un servicio excelente, siempre pendiente de nuestros necesidades asta una simple curita te la conseguía, personas como él se merecen un reconocimiento su servicio era igual para todos miembros o no él daba lo mejor. pero el servicio para los que no somos miembros es diferente, en el servicio de la comida pedí más de una vez bebidas en la área de la playa que nunca llegaron, el restaurante de desayuno el servicio fatal nunca...